no headphones sound when plugged in

Bug #421574 reported by alex-mobigo on 2009-08-30
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

When i plug in the headphones it gets muted. I can hear sound coming out in about 1/10 secs on the headphones.

1) Description: Ubuntu 9.04
Release: 9.04

2) package in use: alsamixer 1.0.20

 Device:
0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xdc240000 irq 22

3) Mute only the speakers
4) muted speakers and headphones

ProblemType: Bug
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alex 4221 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdc240000 irq 22'
   Mixer name : 'Conexant CX20549 (Venice)'
   Components : 'HDA:14f15045,152d0755,00100100'
   Controls : 19
   Simple ctrls : 9
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Uname: Linux 2.6.28-15-generic i686
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2977 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdc240000 irq 22'
   Mixer name : 'Conexant CX20549 (Venice)'
   Components : 'HDA:14f15045,152d0755,00100100'
   Controls : 18
   Simple ctrls : 8
CurrentDmesg:
 [ 117.053793] lp: driver loaded but no devices found
 [ 118.037376] ppdev: user-space parallel port driver
 [ 374.957046] CE: hpet increasing min_delta_ns to 15000 nsec
DistroRelease: Ubuntu 10.04
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100406.1)
Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Tags: lucid
Uname: Linux 2.6.32-19-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 09/06/2007
dmi.bios.vendor: Phoenix
dmi.bios.version: Q3C76
dmi.board.name: IS-1253
dmi.board.vendor: Semp Toshiba
dmi.board.version: 3D71
dmi.chassis.type: 10
dmi.chassis.vendor: QCI
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenix:bvrQ3C76:bd09/06/2007:svnSempToshiba:pnIS-1253:pvrRev1:rvnSempToshiba:rnIS-1253:rvr3D71:cvnQCI:ct10:cvrN/A:
dmi.product.name: IS-1253
dmi.product.version: Rev 1
dmi.sys.vendor: Semp Toshiba

alex-mobigo (alex-mobigo) wrote :
Brad Figg (brad-figg) wrote :

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 421574

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: jaunty no-sound-headphones
Changed in alsa-driver (Ubuntu):
status: New → Incomplete

Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alex 2143 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdc240000 irq 22'
   Mixer name : 'Conexant CX20549 (Venice)'
   Components : 'HDA:14f15045,152d0755,00100100'
   Controls : 19
   Simple ctrls : 9
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XsessionErrors:
 (gnome-settings-daemon:2173): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2173): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2213): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2205): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed

Changed in alsa-driver (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Brad Figg (brad-figg) wrote :

Hi alex-mobigo,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage needs-test-current-image
Changed in alsa-driver (Ubuntu):
status: New → Incomplete

apport information

description: updated

apport information

apport information

apport information

apport information

apport information

apport information

apport information

Daniel T Chen (crimsun) wrote :

Which version of alsa-driver is involved here [with your recent apport-collect info]? Are you using linux-alsa-driver-modules-$(uname -r) from ppa:ubuntu-audio-dev?

alex-mobigo (alex-mobigo) wrote :

I runned Lucid Live CD without installing and from terminal: apport-collect -p alsa-base 421574

I had compiled alsa-driver in 9.10.

Can you tell me how to know the alsa-driver from terminal?

alex-mobigo (alex-mobigo) wrote :

Alsa Mixer v1.0.22 on kernel 2.6.32-19 (Ubunbtu Lucid - development branch)

Played Colin Ross with Movie Player and pluged the headphones in.

Exactly same issue as on ubuntu 9.04, 9.10.

Brad Figg (brad-figg) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
alex-mobigo (alex-mobigo) wrote :

The new ubuntu 10.04 with a fresh install has the exactly same issue.
If it is incomplete, what else should i do to get enough information to fix the problem, or help the team?
cheers

Changed in alsa-driver (Ubuntu):
status: Expired → New
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