HP dv6 & dv7 hw not supported by module snd-hda-intel

Bug #337590 reported by Caio Fratelli
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi everybody,
I'm running the latest Ubuntu Jaunty (alpha-5) and I have two HD Audio devices on my PC, a VIA VT1708/A HD Audio and a ATI HDMI Audio (from my ATI Radeon HD4650 card).
Well, sometimes when I boot up the machine, the system sets the VIA card as the default output and everything goes fine (because I want this card to be the default) and sometimes I got the ATI as the default and everything goes wrong until I change on "System -> Settings -> Sound" and set the VIA as the default.
I was looking for a way to disable the ATI HDMI device but when I did the 'lspci -v' command, I got the following output:

02:00.1 Audio device: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series]
 Subsystem: Hightech Information System Ltd. Device aa38
 Flags: bus master, fast devsel, latency 0, IRQ 25
 Memory at fbdec000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

04:01.0 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] (VIA High Definition Audio Controller) (rev 10)
 Subsystem: ASUSTeK Computer Inc. Device 81e7
 Flags: bus master, fast devsel, latency 0, IRQ 17
 Memory at fbefc000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

Both are using the same module 'snd-hda-intel'. So I cannot disable any of them.
(Sorry about my bad english)

Revision history for this message
soisenpaix (soisenpaix) wrote :

Hi, i have Laptop hp dv7 2015 with this sound :

00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
01:00.1 Audio device: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series]

on ubuntu 9.04 and i don't have sound..................

if you have one solution .. (sorry for my english, i prefer french)

Thx.

Revision history for this message
Andres Suarez (andrestepeite) wrote :

Hi everybody,

I have a HP dv6 laptop running Ubuntu 9.04 Jaunty, with the same lspci -v output as soisenpaix:

00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
 Subsystem: Hewlett-Packard Company Device 3061
 Flags: bus master, slow devsel, latency 64, IRQ 16
 Memory at d2400000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

01:00.1 Audio device: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series]
 Subsystem: Hewlett-Packard Company Device 3061
 Flags: bus master, fast devsel, latency 0, IRQ 19
 Memory at d2310000 (32-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

I had no sound with Ubuntu's default installation. After reading other distro's forum, the only solution I've found so far is to update the ALSA driver and configure it for an HP dv5 laptop.

1) Open a Terminal and type:
     sudo apt-get install kernel-package
2) Go to the ALSA project web page http://www.alsa-project.org/ and download the latest ALSA driver. Currently is 1.0.20.
3) Uncompress the file (double click). Go to the folder created, build and install the driver. Briefly, type in a Terminal:
    cd Desktop/alsa-driver-1.0.20/ remember you can use TAB to auto complete
    ./configure
    make
    sudo make install
4) Configure the ALSA driver. Type in a Terminal:
    sudo echo -e "alias snd-card-0 snd-hda-intel \noptions snd-hda-intel model=hp-dv5 \nalias sound-slot-0 snd-hda-intel" >> /etc/modprobe.d/alsa-base.conf
5) Reboot.

I know we are using HP dv6 and dv7, not dv5, and the sound is below the hardware's capacity, but at least it works. The Gnome volume controls don't work, so I need to use the volume control from elsewhere.

summary: - [HD Audio] Two devices using the same module
+ [HD Audio] Two devices using the same module snd-hda-intel
Revision history for this message
Andres Suarez (andrestepeite) wrote : Re: [HD Audio] Two devices using the same module snd-hda-intel

HP dv6 and dv7 laptops hardware not supported by the driver.

affects: linux (Ubuntu) → alsa-driver (Ubuntu)
Changed in alsa-driver (Ubuntu):
status: New → Confirmed
summary: - [HD Audio] Two devices using the same module snd-hda-intel
+ HP dv6 & dv7 hw not supported by module snd-hda-intel
Revision history for this message
soisenpaix (soisenpaix) wrote : Re: [Bug 337590] Re: [HD Audio] Two devices using the same module
Download full text (4.0 KiB)

Hi,

THX you, i have resolve my problem to but not like that.....!

http://www.paperblog.fr/1909726/mise-a-jour-de-alsa-1020-sous-ubuntu-jaunty-904/

now, its ok for my computer for the sound with 9.04.

2009/7/7 Andres Suarez <email address hidden>

> Hi everybody,
>
> I have a HP dv6 laptop running Ubuntu 9.04 Jaunty, with the same lspci
> -v output as soisenpaix:
>
> 00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
> Subsystem: Hewlett-Packard Company Device 3061
> Flags: bus master, slow devsel, latency 64, IRQ 16
> Memory at d2400000 (64-bit, non-prefetchable) [size=16K]
> Capabilities: <access denied>
> Kernel driver in use: HDA Intel
> Kernel modules: snd-hda-intel
>
> 01:00.1 Audio device: ATI Technologies Inc R700 Audio Device [Radeon HD
> 4000 Series]
> Subsystem: Hewlett-Packard Company Device 3061
> Flags: bus master, fast devsel, latency 0, IRQ 19
> Memory at d2310000 (32-bit, non-prefetchable) [size=16K]
> Capabilities: <access denied>
> Kernel driver in use: HDA Intel
> Kernel modules: snd-hda-intel
>
> I had no sound with Ubuntu's default installation. After reading other
> distro's forum, the only solution I've found so far is to update the
> ALSA driver and configure it for an HP dv5 laptop.
>
> 1) Open a Terminal and type:
> sudo apt-get install kernel-package
> 2) Go to the ALSA project web page http://www.alsa-project.org/ and
> download the latest ALSA driver. Currently is 1.0.20.
> 3) Uncompress the file (double click). Go to the folder created, build and
> install the driver. Briefly, type in a Terminal:
> cd Desktop/alsa-driver-1.0.20/
> remember you can use TAB to auto complete
> ./configure
> make
> sudo make install
> 4) Configure the ALSA driver. Type in a Terminal:
> sudo echo -e "alias snd-card-0 snd-hda-intel \noptions snd-hda-intel
> model=hp-dv5 \nalias sound-slot-0 snd-hda-intel" >>
> /etc/modprobe.d/alsa-base.conf
> 5) Reboot.
>
> I know we are using HP dv6 and dv7, not dv5, and the sound is below the
> hardware's capacity, but at least it works. The Gnome volume controls
> don't work, so I need to use the volume control from elsewhere.
>
> --
> [HD Audio] Two devices using the same module
> https://bugs.launchpad.net/bugs/337590
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: New
>
> Bug description:
> Hi everybody,
> I'm running the latest Ubuntu Jaunty (alpha-5) and I have two HD Audio
> devices on my PC, a VIA VT1708/A HD Audio and a ATI HDMI Audio (from my ATI
> Radeon HD4650 card).
> Well, sometimes when I boot up the machine, the system sets the VIA card as
> the default output and everything goes fine (because I want this card to be
> the default) and sometimes I got the ATI as the default and everything goes
> wrong until I change on "System -> Settings -> Sound" and set the VIA as the
> default.
> I was looking for a way to disable the ATI HDMI device but when I did the
> 'lspci -v' command, I got the following output:
>
> 02:00.1 Audio device: ATI Technologies Inc R700 Audio Device [R...

Read more...

Revision history for this message
Andres Suarez (andrestepeite) wrote :

Hi,

Looks like I had a corrupted Gnome user session file, now volume controls work properly. Anyway, I've reinstalled everything to be sure, upgraded alsa libraries and I still need the "model=hp-dv5" option to make the sound work.

regards

tags: added: iso-testing
Revision history for this message
Anni Mäkelä (anni-makela) wrote :

There is workaround to this problem. Selecting similar device manualy with snd_hda_intel module parameter will enable sounds. So it might be only required to add the cards to autodetection logic.

I have Audio device: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series] (IDT 92HD75B3X5) in hp dv6 notebook.

Brad Figg (brad-figg)
tags: added: quirk-needed
Revision history for this message
David Henningsson (diwic) wrote :

Hi folks,

Can you please test if you're still having the same problem in Maverick?
If so, and you're not having the same hardware as the original poster (see https://wiki.ubuntu.com/Audio/SameHardware ), can you please file a separate bug for your issue? Thanks!

Changed in alsa-driver (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Andres Suarez (andrestepeite) wrote :

It is solved for me.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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