Microphones on Compaq F750US not Working

Bug #225926 reported by AlanB66
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Invalid
Undecided
Unassigned
linux (Ubuntu)
Expired
Undecided
Stefan Bader

Bug Description

I have Ubuntu 8.04 on a Compaq F750US.
'lspci | grep -i audio' reports a Nvidia MCP67 REVa1 device.

The Gnome Sound Recorder 2.22.0 does not record via the internal nor external microphones.

I can provide any information you need, just ask.
I can try things and restore my partition if it doesn't work or screws things up.

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu.
    > Ubuntu 8.04
    > 'uname -r' reports: 2.6.24-16-generic
    > 'lspci | grep -i audio' reports: Nvidia Corporation MCP67 High Definition Audio (rev a1)

2) The version of the package you are using, via 'apt-cache policy packagename' or by checking in Synaptic.
    > Assuming "Alsa" here, Synaptic Package Mgr reports:
       * alsa-base 1.0.16-0ubuntu4
       * alsa-utils 1.0.15-3ubuntu2
       * gstreamer0.10-alsa 0.10.18-3

3) What you expected to happen
    > I was hoping my test sound would be recorded.

4) What happened instead
    > Nada. No sound played back whatsoever. And, I do have sound playing if I play a movie or sound file.

2008-07-24: Is anyone looking into this?

AlanB66 (apbuys)
description: updated
Revision history for this message
John Tyree (gummyduk) wrote : Also doesn't work on HP DV series with same hardware

Same issue.

Ubuntuforums has all of the information that I gathered about it, including possibly a problem with the Alsa driver not correctly recognizing the hardware in the first place.

http://ubuntuforums.org/showthread.php?t=784597

Revision history for this message
Daniel T Chen (crimsun) wrote :

Please execute the alsa-info.sh script referenced from https://wiki.ubuntu.com/DebuggingSoundProblems and attach the URL here.

Changed in alsa-driver:
status: New → Incomplete
Revision history for this message
John Tyree (gummyduk) wrote :
Revision history for this message
AlanB66 (apbuys) wrote :
Revision history for this message
AshleyD (amd405) wrote :
Revision history for this message
Stefan Bader (smb) wrote :

Can you confirm this issue exists with the most recent Jaunty Jackalope 9.04 release - http://www.ubuntu.com/news/ubuntu-9.04-desktop . If the issue remains in Jaunty, please test the latest upstream kernel build - https://wiki.ubuntu.com/KernelMainlineBuilds . Let us know your results. Thanks.

Changed in linux (Ubuntu):
assignee: nobody → Stefan Bader (stefan-bader-canonical)
status: Incomplete → In Progress
status: In Progress → Incomplete
Revision history for this message
AlanB66 (apbuys) wrote :

I just tested this using a 9.04 Live CD on my Compaq F750US.

The issue still exists when trying to get the internal mic to record any sound; still nothing.
The issue is gone when I use a microphone plugged into the Mic jack on the front of the system, though.

Revision history for this message
Reboli_NL (r-bosch) wrote :

Here's from a Lenovo x200 Tablet
http://www.alsa-project.org/db/?f=6c509f27c66fe1a1fbe6346bf1a018e883cc84a4
No sound is played.

Revision history for this message
Reboli_NL (r-bosch) wrote :

#8 : has only sound with/through earphones... Just tested it.

Revision history for this message
Stefan Bader (smb) wrote : Re: [Bug 225926] Re: Microphones on Compaq F750US not Working

AlanB66 wrote:
> I just tested this using a 9.04 Live CD on my Compaq F750US.
>
> The issue still exists when trying to get the internal mic to record any sound; still nothing.
> The issue is gone when I use a microphone plugged into the Mic jack on the front of the system, though.
>
Generic trick that sometimes helps: start alsamixer and go to the recording
mixers. There choose the microphone and either 'q'/'z'('y' on German keyboards)
or 'e'/'c' to modify the left or right channel only. Some hw seems to provide
inverse data on left and right, so having them on the same level completely
cancels out the signal.

Revision history for this message
Brad Figg (brad-figg) wrote :

Hi AlanB66,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 225926

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-required-logs
tags: added: kj-triage
Changed in alsa-driver (Ubuntu):
status: New → Confirmed
status: Confirmed → Incomplete
tags: added: no-sound-mic
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Paul White (paulw2u) wrote :

Bug report did not expire due to assignment
No reply to request for information
No comments for over 9 years so closing

Changed in alsa-driver (Ubuntu):
status: Incomplete → Invalid
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