Ubuntu 8.04 Hardy Heron BETA - Sound heard through Speakers but NOT through Headphones

[metallicatony]

Just installed Hardy Heron BETA. I'm able to hear sound through my Dell Vostro 1400 laptop in-built speakers right away after installation. But when i connected headphone, I didn't hear sound through the headphone (not through speakers too).
Installed linux-backports-modules-2.6.24-12-generic, but then too i could not hear any sound through headphones.

Below is the hardware and module information.

lspci | grep -i audio
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)

lsmod | grep snd
snd_hda_intel 344088 5
snd_pcm_oss 42144 0
snd_mixer_oss 17920 1 snd_pcm_oss
snd_pcm 78596 3 snd_hda_intel,snd_pcm_oss
snd_page_alloc 11400 2 snd_hda_intel,snd_pcm
snd_hwdep 10500 1 snd_hda_intel
snd_seq_dummy 4868 0
snd_seq_oss 35584 0
snd_seq_midi 9376 0
snd_rawmidi 25760 1 snd_seq_midi
snd_seq_midi_event 8320 2 snd_seq_oss,snd_seq_midi
snd_seq 54224 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 24836 2 snd_pcm,snd_seq
snd_seq_device 9612 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 56996 20 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_hwdep,snd_seq_dummy,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 8800 1 snd

 ps -eaf | grep pulse
1000 5902 1 0 17:38 ? 00:00:39 /usr/bin/pulseaudio --log-target=syslog
1000 5921 5902 0 17:38 ? 00:00:00 /usr/lib/pulseaudio/pulse/gconf-helper
1000 21941 20586 0 20:42 pts/0 00:00:00 grep pulse

If someone points me in the right direction, I can work on fixing it in Hardy Heron.

[Artem Popov (artfwo)]

Try adding the following line to the end of /etc/modprobe.d/alsa-base:

options snd-hda-intel model=3stack

And then reboot. If that does not help, extend the line as follows:

options snd-hda-intel model=3stack probe_mask=1

And reboot again.

[Everett Guerny (everett)]

I am having the same problem as metallicatony in Hardy, only with a different laptop (Fujitsu T2010).

I tried the suggestions Артём Попов posted, but they did not work for me.

lspci | grep -i audio
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)

lsmod | grep snd
snd_hda_intel 344600 3
snd_pcm_oss 42144 0
snd_mixer_oss 17920 1 snd_pcm_oss
snd_pcm 78596 2 snd_hda_intel,snd_pcm_oss
snd_page_alloc 11400 2 snd_hda_intel,snd_pcm
snd_hwdep 10500 1 snd_hda_intel
snd_seq_dummy 4868 0
snd_seq_oss 35584 0
snd_seq_midi 9376 0
snd_rawmidi 25760 1 snd_seq_midi
snd_seq_midi_event 8320 2 snd_seq_oss,snd_seq_midi
snd_seq 54224 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 24836 2 snd_pcm,snd_seq
snd_seq_device 9612 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 56996 17 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_hwdep,snd_seq_dummy,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 8800 1 snd

ps -eaf | grep pulse
5897 5885 0 13:21 ? 00:00:00 /usr/bin/pulseaudio --log-target=syslog
5900 5897 0 13:21 ? 00:00:00 /usr/lib/pulseaudio/pulse/gconf-helper
6545 6301 0 13:26 pts/1 00:00:00 grep pulse

One oddity I've found with this laptop is that even in Gutsy, plugging in a speaker/headphones would not automatically mute the internal speaker; that had to be done manually. Also, I would have to check the "headphone" box under Gnome's volume properties to get the jack to work. This does not make it work in Hardy.

[metallicatony (metallicatony)]

Even I tried the same Everett, the solution didn't resolve the problem. This issue existed in Gutsy Gibbon and if its going to pass into Hardy Heron too, then its very bad!

[ThOR27 (thor27-gmail)]

I have the same issue with a SONY Vaio VGN-FZ250AE

~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 0c)
00:01.0 PCI bridge: Intel Corporation Mobile PM965/GM965/GL960 PCI Express Root Port (rev 0c)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 5 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
01:00.0 VGA compatible controller: nVidia Corporation G86M [GeForce 8400M GT] (rev a1)
06:00.0 Network controller: Intel Corporation PRO/Wireless 4965 AG or AGN Network Connection (rev 61)
08:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8036 PCI-E Fast Ethernet Controller (rev 16)
09:03.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
09:03.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller
09:03.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)

On Ubuntu Gutsy was working perfectly.

[Everett Guerny (everett)]

Has anyone tried reproducing this in an Intrepid alpha? I've been holding off until Alpha 3 (which will be the first to have a LiveCD build), but I'm curious to hear if this has been fixed.

[metallicatony (metallicatony)]

Hi Everett,
 Though I followed the suggestions given by many, sound didn't come through headphone at all. Though its coming through speakers perfectly. I'm using Ubuntu 8.04.
 I didn't try the Alpha versions until now. I'm not sure whether it was fixed in it. But I would be glad to help through any ways.
I don't have the Alpha build installed. Do you want me to test this bug in any of the Alpha version and reply back?

[Everett Guerny (everett)]

Tony,

With Alpha 3 scheduled for release tomorrow, I don't think I'd recommend going to the trouble of installing Alpha 2 to attempt to reproduce this bug (unless you're impatient :-), since Alpha 3 is supposed to include a LiveCD build.

I'll give it a try with the LiveCD when A3 comes out and post results on this thread. I'm crossing my fingers for Intrepid to fix this bug... listening to music through my laptop's *one* built-in speaker is getting really, really, seriously old.

On that note, does anyone know what it takes to get developers to take notice of a bug? Would it help to take a guess at which package the bug is in and assign the bug to that package?

[Everett Guerny (everett)]

Good news: It looks like this has been fixed in Intrepid Alpha 3! And for the first time on this laptop, plugging in headphones auto-mutes the internal speaker. :)

Bad news: I tried playing all the audio and video files in the "Example Content" folder, and the audio played, but had annoying, screeching, super-glitchy-sounding noises played on top of it.

Has anyone else tried the Alpha? (grab it here: http://cdimage.ubuntu.com/releases/intrepid/alpha-3/ ) Does this mirror your experience?

[Everett Guerny (everett)]

If you're keeping score at home, audio works a-ok on my laptop in Intrepid Alpha 5. Plugging in headphones mutes the internal speaker and actually plays sound out of the headphone jack, and the glitchy sound I described in my previous comment is no longer a problem, either.

[executorvs (executorvs)]

this is still a problem in ubuntu 8.10, Mint 6, and ubuntu 9.04 beta as of today 4/11/09.
I'm using an acer aspire 6930. also the integrated mic doesn't work either and I don't know if it's related.

adding the line "options snd-hda-intel model=auto" in /etc/modprobe.d/alsa-base gets the stereo headphone jack working correctly.

the info for Jaunty on the aspire 6930 is as follows:
attached unedited alsa-base file.

  lspci | grep -i audio
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)

  lsmod | grep snd
snd_hda_intel 435636 3
snd_pcm_oss 46336 0
snd_mixer_oss 22656 1 snd_pcm_oss
snd_pcm 82948 2 snd_hda_intel,snd_pcm_oss
snd_seq_dummy 10756 0
snd_seq_oss 37760 0
snd_seq_midi 14336 0
snd_rawmidi 29696 1 snd_seq_midi
snd_seq_midi_event 15104 2 snd_seq_oss,snd_seq_midi
snd_seq 56880 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 29704 2 snd_pcm,snd_seq
snd_seq_device 14988 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 62628 15 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 15200 1 snd
snd_page_alloc 16904 2 snd_hda_intel,snd_pcm

  ps -eaf | grep pulse
USERNAME 3288 3228 0 16:12 ? 00:00:00 /usr/bin/ssh-agent /usr/bin/gpg-agent --daemon --sh --write-env-file=/home/USERNAME/.gnupg/gpg-agent-info-USERNAME-laptop /usr/bin/dbus-launch --exit-with-session /usr/bin/pulse-session /usr/bin/seahorse-agent --execute x-session-manager
USERNAME 3289 3228 0 16:12 ? 00:00:00 /usr/bin/gpg-agent --daemon --sh --write-env-file=/home/USERNAME/.gnupg/gpg-agent-info-USERNAME-laptop /usr/bin/dbus-launch --exit-with-session /usr/bin/pulse-session /usr/bin/seahorse-agent --execute x-session-manager
USERNAME 3292 1 0 16:12 ? 00:00:00 /usr/bin/dbus-launch --exit-with-session /usr/bin/pulse-session /usr/bin/seahorse-agent --execute x-session-manager
USERNAME 3298 1 0 16:12 ? 00:00:00 /usr/bin/pulseaudio --start
USERNAME 3299 3298 0 16:12 ? 00:00:00 /usr/lib/pulseaudio/pulse/gconf-helper
USERNAME 3717 3593 0 16:17 pts/0 00:00:00 grep pulse

[executorvs (executorvs)]

I've also run the alsa debugging shell script and the information is located at http://www.alsa-project.org/db/?f=deeadf77f9fdf84a792bb715ac85ded46949ed8a

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]