Activity log for bug #2079061

Date Who What changed Old value New value Message
2024-09-05 15:24:51 Stewart Greenhill bug added bug
2024-09-05 15:24:51 Stewart Greenhill attachment added ubuntu-sound-settings.png https://bugs.launchpad.net/bugs/2079061/+attachment/5813757/+files/ubuntu-sound-settings.png
2024-09-05 15:29:35 Stewart Greenhill description After upgrading to 24.04.1 there are no sound devices in the desktop sound settings. Please see attached image of Settings -> Sound control panel. Volume control is not possible via the GUI or keyboard volume controls. Prior to the upgrade this was working perfectly. Note that sound drivers are still working in other applications. For example, sound is played correctly from Google Chrome. ALSA correctly lists the available devices. $ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC3246 Analog [ALC3246 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 Suspect that this is related to changes in pulse_audio / pipewire. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.8.0-41.41-generic 6.8.12 Uname: Linux 6.8.0-41-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: stewart 1738 F.... pipewire /dev/snd/controlC0: stewart 1740 F.... wireplumber CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Thu Sep 5 23:16:24 2024 InstallationDate: Installed on 2021-11-22 (1018 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) MachineType: Dell Inc. Latitude 7280 PackageArchitecture: all ProcEnviron: LANG=en_AU.UTF-8 LANGUAGE=en_AU:en PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color SourcePackage: alsa-driver Symptom: audio UpgradeStatus: Upgraded to noble on 2024-09-02 (3 days ago) dmi.bios.date: 04/01/2024 dmi.bios.release: 1.37 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.37.0 dmi.board.name: 0KK5D1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.37.0:bd04/01/2024:br1.37:svnDellInc.:pnLatitude7280:pvr:rvnDellInc.:rn0KK5D1:rvrA00:cvnDellInc.:ct10:cvr:sku079F: dmi.product.family: Latitude dmi.product.name: Latitude 7280 dmi.product.sku: 079F dmi.sys.vendor: Dell Inc. mtime.conffile..etc.init.d.apport: 2024-07-22T22:59:07 After upgrading to 24.04.1 there are no sound devices in the desktop sound settings. Please see attached image of Settings -> Sound control panel. Volume control is not possible via the GUI or keyboard volume controls. Prior to the upgrade this was working perfectly in ubuntu 22.04. Note that sound drivers are still working in other applications. For example, sound is played correctly from Google Chrome. ALSA correctly lists the available devices. $ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC3246 Analog [ALC3246 Analog]   Subdevices: 1/1   Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]   Subdevices: 1/1   Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]   Subdevices: 1/1   Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]   Subdevices: 1/1   Subdevice #0: subdevice #0 Suspect that this is related to changes in pulse_audio / pipewire. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.8.0-41.41-generic 6.8.12 Uname: Linux 6.8.0-41-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/seq: stewart 1738 F.... pipewire  /dev/snd/controlC0: stewart 1740 F.... wireplumber CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Thu Sep 5 23:16:24 2024 InstallationDate: Installed on 2021-11-22 (1018 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) MachineType: Dell Inc. Latitude 7280 PackageArchitecture: all ProcEnviron:  LANG=en_AU.UTF-8  LANGUAGE=en_AU:en  PATH=(custom, no user)  SHELL=/bin/bash  TERM=xterm-256color SourcePackage: alsa-driver Symptom: audio UpgradeStatus: Upgraded to noble on 2024-09-02 (3 days ago) dmi.bios.date: 04/01/2024 dmi.bios.release: 1.37 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.37.0 dmi.board.name: 0KK5D1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.37.0:bd04/01/2024:br1.37:svnDellInc.:pnLatitude7280:pvr:rvnDellInc.:rn0KK5D1:rvrA00:cvnDellInc.:ct10:cvr:sku079F: dmi.product.family: Latitude dmi.product.name: Latitude 7280 dmi.product.sku: 079F dmi.sys.vendor: Dell Inc. mtime.conffile..etc.init.d.apport: 2024-07-22T22:59:07
2024-09-05 16:05:38 Ubuntu Foundations Team Bug Bot affects ubuntu alsa-driver (Ubuntu)