[Vivobook_ASUSLaptop M7400QC_M7400QC, Realtek ALC294, Speaker, Internal] No sound at all

Bug #2068842 reported by Shrirang Agarwal
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Had bluetooth issues first. Then fixed that and started having speaker issues. Bluetooth sound is working. Only speakers not functioning. I am on dualboot Windows.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-35.35~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-35-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: shrirang 2069 F.... pulseaudio
 /dev/snd/controlC0: shrirang 2069 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 9 19:46:05 2024
InstallationDate: Installed on 2024-04-07 (63 days ago)
InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 failed
Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio Generic
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: shrirang 2069 F.... pulseaudio
 /dev/snd/controlC0: shrirang 2069 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Vivobook_ASUSLaptop M7400QC_M7400QC, Realtek ALC294, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/02/2023
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: M7400QC.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: M7400QC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrM7400QC.311:bd06/02/2023:br5.19:svnASUSTeKCOMPUTERINC.:pnVivobook_ASUSLaptopM7400QC_M7400QC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnM7400QC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: Vivobook
dmi.product.name: Vivobook_ASUSLaptop M7400QC_M7400QC
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Shrirang Agarwal (shrirang0509) wrote :
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