[Thin GF63 12VF, Realtek ALC256, Speaker, Internal] No sound at all

Bug #2066112 reported by Евгений Александрович Свирин
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

[Thin GF63 12VF, Realtek ALC256, Speaker, Internal]
No sound at all, though mixer shows fluctuations. But sound on headphone is fine. Googled solutions, nothing helps.

Including:
rm -r ~/.config/pulse/* ; rm -r ~/.pulse*.

systemctl restart --user evgenii pulseaudio.service

sudo apt-get remove --purge alsa-base pulseaudio
sudo apt-get install alsa-base pulseaudio

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-35.35~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-35-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: evgenii 1337 F.... pulseaudio
 /dev/snd/pcmC1D0p: evgenii 1337 F...m pulseaudio
 /dev/snd/pcmC1D6c: evgenii 1337 F...m pulseaudio
 /dev/snd/controlC0: evgenii 1337 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun May 19 15:04:55 2024
InstallationDate: Installed on 2023-12-30 (140 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: evgenii 1337 F.... pulseaudio
 /dev/snd/pcmC1D0p: evgenii 1337 F...m pulseaudio
 /dev/snd/pcmC1D6c: evgenii 1337 F...m pulseaudio
 /dev/snd/controlC0: evgenii 1337 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Thin GF63 12VF, Realtek ALC256, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/01/2023
dmi.bios.release: 1.14
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: E16R8IMS.10E
dmi.board.asset.tag: Default string
dmi.board.name: MS-16R8
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrE16R8IMS.10E:bd08/01/2023:br1.14:svnMicro-StarInternationalCo.,Ltd.:pnThinGF6312VF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16R8:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:sku16R8.1:
dmi.product.family: GF
dmi.product.name: Thin GF63 12VF
dmi.product.sku: 16R8.1
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

Revision history for this message
Евгений Александрович Свирин (evgeniisvirin) wrote :
affects: ubuntu → alsa-driver (Ubuntu)
Ken Sharp (kennybobs)
summary: - [Thin GF63 12VF, Realtek ALC256, Speaker, Internal] No sound at all,
- though mixer shows fluctuations. But sound on headphone is fine.
- Googled solutions, nothing helps. Including: rm -r ~/.config/pulse/* ;
- rm -r ~/.pulse*. systemctl restart --user evgenii pulseaudio.service.
- sudo apt-get remove --purge alsa-base pulseaudio, sudo apt-get install
- alsa-base pulseaudio
+ [Thin GF63 12VF, Realtek ALC256, Speaker, Internal] No sound at all
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