[HP Envy x360 2-in-1 Laptop 16-ac0xxx, Realtek ALC245, Speaker, Internal] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
The speakers won't work on the new HP envy 360.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 6.5.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D6c: aknen 1487 F...m pulseaudio
/dev/snd/pcmC0D0p: aknen 1487 F...m pulseaudio
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 12 14:34:46 2024
InstallationDate: Installed on 2024-04-10 (2 days ago)
InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220)
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D6c: aknen 1487 F...m pulseaudio
/dev/snd/pcmC0D0p: aknen 1487 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [HP Envy x360 2-in-1 Laptop 16-ac0xxx, Realtek ALC245, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/05/2024
dmi.bios.release: 15.1
dmi.bios.vendor: Insyde
dmi.bios.version: F.01
dmi.board.
dmi.board.name: 8C66
dmi.board.vendor: HP
dmi.board.version: 01.22
dmi.chassis.
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnInsyde:
dmi.product.family: 103C_5335M8 HP ENVY
dmi.product.name: HP Envy x360 2-in-1 Laptop 16-ac0xxx
dmi.product.sku: 9S1R5UA#ABA
dmi.product.
dmi.sys.vendor: HP
mtime.conffile.