Ubuntu
alsa-driver package

Extreme low audio when using headphones

Bug #2058829 reported by Vanderson M. do Rosario on 2024-03-23

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	alsa-driver (Ubuntu)	New	Undecided	Unassigned

Bug Description

The laptop audio works fine, but when I plug a headphone it seems that there is no audio. If I turn on overamplification it is possible to hear some low volume sound. So, the audio is actually there, it is just extremely low.

I tried multiple things that I found only but none seems to work.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
Uname: Linux 6.8.1-060801-generic x86_64
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 23 15:21:27 2024
InstallationDate: Installed on 2024-01-20 (64 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
MachineType: LENOVO 83AW
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to noble on 2024-03-10 (13 days ago)
dmi.bios.date: 09/01/2023
dmi.bios.release: 1.23
dmi.bios.vendor: LENOVO
dmi.bios.version: MLCN23WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76530 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Slim Pro 7 14APH8
dmi.ec.firmware.release: 1.23
dmi.modalias: dmi:bvnLENOVO:bvrMLCN23WW:bd09/01/2023:br1.23:efr1.23:svnLENOVO:pn83AW:pvrLenovoSlimPro714APH8:rvnLENOVO:rnLNVNB161216:rvrSDK0T76530WIN:cvnLENOVO:ct10:cvrLenovoSlimPro714APH8:skuLENOVO_MT_83AW_BU_idea_FM_SlimPro714APH8:
dmi.product.family: Slim Pro 7 14APH8
dmi.product.name: 83AW
dmi.product.sku: LENOVO_MT_83AW_BU_idea_FM_Slim Pro 7 14APH8
dmi.product.version: Lenovo Slim Pro 7 14APH8
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

Vanderson M. do Rosario (vandersonmr) wrote on 2024-03-23:

AlsaInfo.txt Edit (118.8 KiB, text/plain; charset="utf-8")
AudioDevicesInUse.txt Edit (7.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (127.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.7 KiB, text/plain; charset="utf-8")

Revision history for this message

MDarweash (mahmoud-darweash) wrote on 2024-04-15:

alsa-info.txt.hI0vxjkcdn Edit (47.9 KiB, text/plain)

i can confirm i have the same problem

currently on Linux darweash-lenovo 6.8.0-22-generic #22-Ubuntu SMP PREEMPT_DYNAMIC Thu Apr 4 22:30:32 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

using lenovo Yoga Pro 9i 2024

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Ubuntualsa-driver package