Activity log for bug #2057957

Date Who What changed Old value New value Message
2024-03-14 17:53:13 Leandro bug added bug
2024-03-14 17:56:20 Leandro attachment added journalctl.txt https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2057957/+attachment/5756043/+files/journalctl.txt
2024-03-14 17:59:08 Leandro description Hello, when connecting a headset to the PC, the sound comes out at the same time from the PC speaker and the headset. And the volume bar only appears to have an effect on the headphone jack. The sound coming out of the speaker remains the same volume. I tested it on the desktop, just turning down the volume, with the game Need for speed most wanted 2012, proton, on Steam .deb, on the official website. Steps to reproduce 1 - Connect the headphones to the Laptop while it is still turned off 2 - After connecting, carry out sound tests 3 - the sound comes out of both headphones and speaker Thank you in advance, good luck to you always 😄 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.5.0-25.25~22.04.1-generic 6.5.13 Uname: Linux 6.5.0-25-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: leandro 952 F.... pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: KDE Date: Thu Mar 14 14:51:19 2024 InstallationDate: Installed on 2024-01-13 (61 days ago) InstallationMedia: Kubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.1) PackageArchitecture: all ProcEnviron: LANGUAGE=pt_BR:pt:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=pt_BR.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/06/2023 dmi.bios.release: 1.57 dmi.bios.vendor: LENOVO dmi.bios.version: GGCN57WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0T76466 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: IdeaPad 3 15ITL6 dmi.ec.firmware.release: 1.57 dmi.modalias: dmi:bvnLENOVO:bvrGGCN57WW:bd09/06/2023:br1.57:efr1.57:svnLENOVO:pn82MD:pvrIdeaPad315ITL6:rvnLENOVO:rnLNVNB161216:rvrSDK0T76466WIN:cvnLENOVO:ct10:cvrIdeaPad315ITL6:skuLENOVO_MT_82MD_BU_idea_FM_IdeaPad315ITL6: dmi.product.family: IdeaPad 3 15ITL6 dmi.product.name: 82MD dmi.product.sku: LENOVO_MT_82MD_BU_idea_FM_IdeaPad 3 15ITL6 dmi.product.version: IdeaPad 3 15ITL6 dmi.sys.vendor: LENOVO Hello, when connecting a headset to the PC, the sound comes out at the same time from the PC speaker and the headset. And the volume bar only appears to have an effect on the headphone jack. The sound coming out of the speaker remains the same volume. I tested it on the desktop, just turning down the volume, with the game Need for speed most wanted 2012, proton, on Steam (.deb) Steps to reproduce 1 - Connect the headphones to the Laptop while it is still turned off 2 - After connecting, carry out sound tests 3 - the sound comes out of both headphones and speaker Thank you in advance, good luck to you always 😄 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.5.0-25.25~22.04.1-generic 6.5.13 Uname: Linux 6.5.0-25-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: leandro 952 F.... pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: KDE Date: Thu Mar 14 14:51:19 2024 InstallationDate: Installed on 2024-01-13 (61 days ago) InstallationMedia: Kubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.1) PackageArchitecture: all ProcEnviron:  LANGUAGE=pt_BR:pt:en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=pt_BR.UTF-8  SHELL=/bin/bash SourcePackage: alsa-driver UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/06/2023 dmi.bios.release: 1.57 dmi.bios.vendor: LENOVO dmi.bios.version: GGCN57WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0T76466 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: IdeaPad 3 15ITL6 dmi.ec.firmware.release: 1.57 dmi.modalias: dmi:bvnLENOVO:bvrGGCN57WW:bd09/06/2023:br1.57:efr1.57:svnLENOVO:pn82MD:pvrIdeaPad315ITL6:rvnLENOVO:rnLNVNB161216:rvrSDK0T76466WIN:cvnLENOVO:ct10:cvrIdeaPad315ITL6:skuLENOVO_MT_82MD_BU_idea_FM_IdeaPad315ITL6: dmi.product.family: IdeaPad 3 15ITL6 dmi.product.name: 82MD dmi.product.sku: LENOVO_MT_82MD_BU_idea_FM_IdeaPad 3 15ITL6 dmi.product.version: IdeaPad 3 15ITL6 dmi.sys.vendor: LENOVO