[CREF-XX, Conexant SN6140, Black Headphone Out, Left] No sound at all

[pp]

ubuntu-bug -s audio

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-21.21~22.04.1-generic 6.5.8
Uname: Linux 6.5.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ronalp 2069 F.... pulseaudio
 /dev/snd/pcmC0D0p: ronalp 2069 F...m pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 27 16:55:13 2024
InstallationDate: Installed on 2024-02-27 (0 days ago)
InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ronalp 2069 F.... pulseaudio
 /dev/snd/pcmC0D0p: ronalp 2069 F...m pulseaudio
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: No sound at all
Title: [CREF-XX, Conexant SN6140, Black Headphone Out, Left] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/11/2023
dmi.bios.release: 1.24
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.24
dmi.board.asset.tag: N/A
dmi.board.name: CREF-XX-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 1.24
dmi.modalias: dmi:bvnHUAWEI:bvr1.24:bd08/11/2023:br1.24:efr1.24:svnHUAWEI:pnCREF-XX:pvrM1010:rvnHUAWEI:rnCREF-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC233:
dmi.product.family: MateBook
dmi.product.name: CREF-XX
dmi.product.sku: C233
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI

[Seth Arnold (seth-arnold)]

I suggest talking with the virtualbox devs:

[ 4.040754] UBSAN: array-index-out-of-bounds in /tmp/vbox.0/common/log/log.c:1791:41

It may or may not be related to your audio issues, but it can't be good.

Thanks