| 2024-01-29 16:57:52 |
aminesaka |
bug |
|
|
added bug |
| 2024-02-07 10:17:12 |
aminesaka |
attachment added |
|
IMG_20240207_111005_968.jpg https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2051570/+attachment/5745035/+files/IMG_20240207_111005_968.jpg |
|
| 2024-02-16 06:39:39 |
aminesaka |
description |
Since the last three weeks' updates, I have encountered several challenges with the audio functionality on my system. Primarily, upon starting my laptop, the audio often fails to work, displaying "Dummy Output." To resolve this, I find myself needing to restart the laptop two or three times before the audio becomes functional.
Even when the audio is working, I've noticed a recurring issue where, after playing video or audio for approximately 2-3 minutes, the sound starts crackling and buzzing. The intensity of these distortions gradually increases, resembling the static interference on a radio station with a weak signal. This issue persists even when using 3.5mm headphones, requiring the use of a USB headset or Bluetooth headphones to enjoy distortion-free audio.
Furthermore, I have observed that, regardless of the Ubuntu version (ranging from 22.04 to 22.04.3), I face difficulties changing the microphone output settings when an external audio peripheral, such as a USB headset, 3.5mm headphones, or Bluetooth headphones, is connected. The OS appears to exclusively utilize the microphone from the connected peripheral, making it impossible to switch to the laptop's built-in microphone.
For your reference, here are the specifications of my laptop and the Ubuntu version I am currently using:
Laptop: Dell Vostro 3400
CPU: 11th Gen Intel i5-1135G7
GPU: Intel TigerLake-LP GT2 Iris Xe
Memory: 2490MiB / 19720MiB
Resolution: 1920x1080
OS: Ubuntu 22.04.3 LTS x86_64
Kernel: 6.5.0-14-generic
DE: GNOME 42.9
Shell: bash 5.1.16
Sound Card: Card: HDA Intel PCH, Chip: Cirrus Logic CS8409/CS42L42
UPDATE 29-01-2024 After the latest Linux kernel update to "6.5.0-15-generic."
Following the update, I observed a significant reduction in crackling sound (approximately 80%) after disabling C-states from the BIOS. However, this improvement came at the cost of higher CPU temperatures, with the fan constantly running.
Conversely, with C-states enabled, the crackling sound occurs only when the fan starts working. Additionally, I am still encountering the "Dummy Output" audio issue consistently on a fresh start, necessitating a reboot to resolve.
I want to emphasize that I receive updates from the Tunisia Ubuntu server.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: galxy-a10 1437 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 29 17:50:44 2024
InstallationDate: Installed on 2024-01-16 (13 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulseAudioLog: جانفي 29 17:49:49 galxya10-VR whoopsie-upload-all[712]: INFO:root:/var/crash/_usr_bin_pulseaudio.1000.crash already marked for upload, skipping
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Vostro 3400, Cirrus Logic CS8409/CS42L42, Speaker, Internal] Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/03/2023
dmi.bios.release: 1.27
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.27.1
dmi.board.name: 0GGCMJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.27.1:bd10/03/2023:br1.27:svnDellInc.:pnVostro3400:pvr:rvnDellInc.:rn0GGCMJ:rvrA02:cvnDellInc.:ct10:cvr:sku0A23:
dmi.product.family: Vostro
dmi.product.name: Vostro 3400
dmi.product.sku: 0A23
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2024-01-28T08:52:28.427855 |
Since the last three weeks' updates, I have encountered several challenges with the audio functionality on my system. Primarily, upon starting my laptop, the audio often fails to work, displaying "Dummy Output." To resolve this, I find myself needing to restart the laptop two or three times before the audio becomes functional.
Even when the audio is working, I've noticed a recurring issue where, after playing video or audio for approximately 2-3 minutes, the sound starts crackling and buzzing. The intensity of these distortions gradually increases, resembling the static interference on a radio station with a weak signal. This issue persists even when using 3.5mm headphones, requiring the use of a USB headset or Bluetooth headphones to enjoy distortion-free audio.
Furthermore, I have observed that, regardless of the Ubuntu version (ranging from 22.04 to 22.04.3), I face difficulties changing the microphone output settings when an external audio peripheral, such as a USB headset, 3.5mm headphones, or Bluetooth headphones, is connected. The OS appears to exclusively utilize the microphone from the connected peripheral, making it impossible to switch to the laptop's built-in microphone.
For your reference, here are the specifications of my laptop and the Ubuntu version I am currently using:
Laptop: Dell Vostro 3400
CPU: 11th Gen Intel i5-1135G7
GPU: Intel TigerLake-LP GT2 Iris Xe
Memory: 2490MiB / 19720MiB
Resolution: 1920x1080
OS: Ubuntu 22.04.3 LTS x86_64
Kernel: 6.5.0-14-generic
DE: GNOME 42.9
Shell: bash 5.1.16
Sound Card: Card: HDA Intel PCH, Chip: Cirrus Logic CS8409/CS42L42
UPDATE 12/02/2024 Noticed that every time my laptop fan starts spinning the crackling sound appears, after fan stops the crackling sound disappear.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: galxy-a10 1437 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 29 17:50:44 2024
InstallationDate: Installed on 2024-01-16 (13 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulseAudioLog: جانفي 29 17:49:49 galxya10-VR whoopsie-upload-all[712]: INFO:root:/var/crash/_usr_bin_pulseaudio.1000.crash already marked for upload, skipping
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Vostro 3400, Cirrus Logic CS8409/CS42L42, Speaker, Internal] Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/03/2023
dmi.bios.release: 1.27
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.27.1
dmi.board.name: 0GGCMJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.27.1:bd10/03/2023:br1.27:svnDellInc.:pnVostro3400:pvr:rvnDellInc.:rn0GGCMJ:rvrA02:cvnDellInc.:ct10:cvr:sku0A23:
dmi.product.family: Vostro
dmi.product.name: Vostro 3400
dmi.product.sku: 0A23
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2024-01-28T08:52:28.427855 |
|
| 2024-03-19 06:48:01 |
aminesaka |
description |
Since the last three weeks' updates, I have encountered several challenges with the audio functionality on my system. Primarily, upon starting my laptop, the audio often fails to work, displaying "Dummy Output." To resolve this, I find myself needing to restart the laptop two or three times before the audio becomes functional.
Even when the audio is working, I've noticed a recurring issue where, after playing video or audio for approximately 2-3 minutes, the sound starts crackling and buzzing. The intensity of these distortions gradually increases, resembling the static interference on a radio station with a weak signal. This issue persists even when using 3.5mm headphones, requiring the use of a USB headset or Bluetooth headphones to enjoy distortion-free audio.
Furthermore, I have observed that, regardless of the Ubuntu version (ranging from 22.04 to 22.04.3), I face difficulties changing the microphone output settings when an external audio peripheral, such as a USB headset, 3.5mm headphones, or Bluetooth headphones, is connected. The OS appears to exclusively utilize the microphone from the connected peripheral, making it impossible to switch to the laptop's built-in microphone.
For your reference, here are the specifications of my laptop and the Ubuntu version I am currently using:
Laptop: Dell Vostro 3400
CPU: 11th Gen Intel i5-1135G7
GPU: Intel TigerLake-LP GT2 Iris Xe
Memory: 2490MiB / 19720MiB
Resolution: 1920x1080
OS: Ubuntu 22.04.3 LTS x86_64
Kernel: 6.5.0-14-generic
DE: GNOME 42.9
Shell: bash 5.1.16
Sound Card: Card: HDA Intel PCH, Chip: Cirrus Logic CS8409/CS42L42
UPDATE 12/02/2024 Noticed that every time my laptop fan starts spinning the crackling sound appears, after fan stops the crackling sound disappear.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: galxy-a10 1437 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 29 17:50:44 2024
InstallationDate: Installed on 2024-01-16 (13 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulseAudioLog: جانفي 29 17:49:49 galxya10-VR whoopsie-upload-all[712]: INFO:root:/var/crash/_usr_bin_pulseaudio.1000.crash already marked for upload, skipping
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Vostro 3400, Cirrus Logic CS8409/CS42L42, Speaker, Internal] Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/03/2023
dmi.bios.release: 1.27
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.27.1
dmi.board.name: 0GGCMJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.27.1:bd10/03/2023:br1.27:svnDellInc.:pnVostro3400:pvr:rvnDellInc.:rn0GGCMJ:rvrA02:cvnDellInc.:ct10:cvr:sku0A23:
dmi.product.family: Vostro
dmi.product.name: Vostro 3400
dmi.product.sku: 0A23
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2024-01-28T08:52:28.427855 |
Since the last three weeks' updates, I have encountered several challenges with the audio functionality on my system. Primarily, upon starting my laptop, the audio often fails to work, displaying "Dummy Output." To resolve this, I find myself needing to restart the laptop two or three times before the audio becomes functional.
Even when the audio is working, I've noticed a recurring issue where, after playing video or audio for approximately 2-3 minutes, the sound starts crackling and buzzing. The intensity of these distortions gradually increases, resembling the static interference on a radio station with a weak signal. This issue persists even when using 3.5mm headphones, requiring the use of a USB headset or Bluetooth headphones to enjoy distortion-free audio.
Furthermore, I have observed that, regardless of the Ubuntu version (ranging from 22.04 to 22.04.3), I face difficulties changing the microphone output settings when an external audio peripheral, such as a USB headset, 3.5mm headphones, or Bluetooth headphones, is connected. The OS appears to exclusively utilize the microphone from the connected peripheral, making it impossible to switch to the laptop's built-in microphone.
For your reference, here are the specifications of my laptop and the Ubuntu version I am currently using:
Laptop: Dell Vostro 3400
CPU: 11th Gen Intel i5-1135G7
GPU: Intel TigerLake-LP GT2 Iris Xe
Memory: 2490MiB / 19720MiB
Resolution: 1920x1080
OS: Ubuntu 22.04.3 LTS x86_64
Kernel: 6.5.0-14-generic
DE: GNOME 42.9
Shell: bash 5.1.16
Sound Card: Card: HDA Intel PCH, Chip: Cirrus Logic CS8409/CS42L42
**UPDATE 12/02/2024 Noticed that every time my laptop fan starts spinning the crackling sound appears, after fan stops the crackling sound disappear.
**UPDATE 19/03/2024 I did a software update to the linux kernel 6.5.0-26, now i get a dummy output in sound even if i restart the system many times, and if i use my Bluetooth headphone i can't use the mic, neither the mic of the laptop or of the headphone (there is no option is the settings to choose from) it's all blank.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: galxy-a10 1437 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 29 17:50:44 2024
InstallationDate: Installed on 2024-01-16 (13 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulseAudioLog: جانفي 29 17:49:49 galxya10-VR whoopsie-upload-all[712]: INFO:root:/var/crash/_usr_bin_pulseaudio.1000.crash already marked for upload, skipping
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Vostro 3400, Cirrus Logic CS8409/CS42L42, Speaker, Internal] Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/03/2023
dmi.bios.release: 1.27
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.27.1
dmi.board.name: 0GGCMJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.27.1:bd10/03/2023:br1.27:svnDellInc.:pnVostro3400:pvr:rvnDellInc.:rn0GGCMJ:rvrA02:cvnDellInc.:ct10:cvr:sku0A23:
dmi.product.family: Vostro
dmi.product.name: Vostro 3400
dmi.product.sku: 0A23
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2024-01-28T08:52:28.427855 |
|
| 2024-03-19 06:48:53 |
aminesaka |
attachment added |
|
audio dummy output https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2051570/+attachment/5756995/+files/dummy.png |
|
| 2024-03-19 06:49:51 |
aminesaka |
attachment added |
|
not able to use headphone or laptop mic (there is no option to choose from) https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2051570/+attachment/5756996/+files/mic.png |
|
| 2024-03-28 04:24:12 |
aminesaka |
attachment added |
|
pulseaudio.log https://bugs.launchpad.net/bugs/2051570/+attachment/5760123/+files/pulseaudio.log |
|
