[82Y7, Realtek ALC287, Speaker, Internal] volume either 100% or off

Bug #2036473 reported by Erik van Tongeren
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The audio on my laptop, specifically when booting on ubuntu, is not working properly.
The volume slider either turns my audio off or it turns it up to 100%.
Anything else than muted is 100% on the volume slider.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-32.32~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-32-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: erik 1872 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 19 00:42:13 2023
InstallationDate: Installed on 2023-09-07 (11 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_Jack: Speaker, Internal
Symptom_PulseAudioLog: sep 19 00:35:47 erik-Yoga-Pro-7-14IRH8 pulseaudio[1239]: After module unload, module 'module-null-sink' was still loaded!
Symptom_Type: Volume slider, or mixer problems
Title: [82Y7, Realtek ALC287, Speaker, Internal] volume slider problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/07/2023
dmi.bios.release: 1.22
dmi.bios.vendor: LENOVO
dmi.bios.version: LWCN22WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76461 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Yoga Pro 7 14IRH8
dmi.ec.firmware.release: 1.22
dmi.modalias: dmi:bvnLENOVO:bvrLWCN22WW:bd03/07/2023:br1.22:efr1.22:svnLENOVO:pn82Y7:pvrYogaPro714IRH8:rvnLENOVO:rnLNVNB161216:rvrSDK0T76461WIN:cvnLENOVO:ct10:cvrYogaPro714IRH8:skuLENOVO_MT_82Y7_BU_idea_FM_YogaPro714IRH8:
dmi.product.family: Yoga Pro 7 14IRH8
dmi.product.name: 82Y7
dmi.product.sku: LENOVO_MT_82Y7_BU_idea_FM_Yoga Pro 7 14IRH8
dmi.product.version: Yoga Pro 7 14IRH8
dmi.sys.vendor: LENOVO

Revision history for this message
Erik van Tongeren (erikn118) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
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