00:1f.3 Multimedia audio controller: Intel Corporation Device 51ca (rev 01)

Bug #2036351 reported by akifs
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Intel sound card is not working properly on my Huawei matebook 16s computer. The sound is very low and comes from deep inside.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-32.32-generic 6.2.16
Uname: Linux 6.2.0-32-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: akifsinmaz 1833 F.... pipewire
                      akifsinmaz 1836 F.... wireplumber
 /dev/snd/seq: akifsinmaz 1833 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 17 15:08:19 2023
InstallationDate: Installed on 2023-09-15 (1 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2023
dmi.bios.release: 1.7
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.07
dmi.board.asset.tag: N/A
dmi.board.name: CREFG-XX-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 1.7
dmi.modalias: dmi:bvnHUAWEI:bvr1.07:bd08/09/2023:br1.7:efr1.7:svnHUAWEI:pnCREFG-XX:pvrM1010:rvnHUAWEI:rnCREFG-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170:
dmi.product.family: MateBook
dmi.product.name: CREFG-XX
dmi.product.sku: C170
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI

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akifs (akifsinmaz) wrote :
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