[Z490 UD, Nvidia GPU 99 HDMI/DP, Digital Out, HDMI] No sound at all

Bug #2033495 reported by mea
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

At some point, the hdmi sound card disappeared in the settings and I can’t restore it

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-31.31~22.04.1-generic 6.2.15
Uname: Linux 6.2.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mea 2375 F.... pulseaudio
 /dev/snd/controlC1: mea 2375 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 30 11:28:47 2023
InstallationDate: Installed on 2023-04-18 (133 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: TU116 High Definition Audio Controller - HDA NVidia
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mea 2375 F.... pulseaudio
 /dev/snd/controlC1: mea 2375 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Z490 UD, Nvidia GPU 99 HDMI/DP, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2023
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F22b
dmi.board.asset.tag: Default string
dmi.board.name: Z490 UD
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF22b:bd03/14/2023:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnZ490UD:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnZ490UD:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Z490 MB
dmi.product.name: Z490 UD
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
mea (mea405) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.