[Precision 5480, Intel Raptorlake-P HDMI, Digital Out, HDMI] No sound at all

Bug #2026648 reported by Agustín Aucar
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

"dummy output" appears as the only audio output. I cannot reproduce any sound.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.19.0-46.47~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: agustin 1993 F.... pipewire-media-
                      agustin 1994 F.... pulseaudio
 /dev/snd/seq: agustin 1992 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 9 16:46:00 2023
InstallationDate: Installed on 2023-06-27 (12 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Audio Interno - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: agustin 1993 F.... pipewire-media-
                      agustin 1994 F.... pulseaudio
 /dev/snd/seq: agustin 1992 F.... pipewire
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Precision 5480, Intel Raptorlake-P HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/31/2023
dmi.bios.release: 1.2
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.4
dmi.board.name: 03JVP1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.asset.tag: WKS057590
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.8
dmi.modalias: dmi:bvnDellInc.:bvr1.2.4:bd05/31/2023:br1.2:efr1.8:svnDellInc.:pnPrecision5480:pvr:rvnDellInc.:rn03JVP1:rvrA00:cvnDellInc.:ct10:cvr:sku0C40:
dmi.product.family: Precision
dmi.product.name: Precision 5480
dmi.product.sku: 0C40
dmi.sys.vendor: Dell Inc.

Revision history for this message
Agustín Aucar (agustinaucar) wrote :
Revision history for this message
Agustín Aucar (agustinaucar) wrote :

This bug seems to have been fixed by the Ubuntu developers.

After many days without audio, the problem has disappeared with one of the latest system updates.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.