No audio/sound after fresh 23.4 install, only dummy audio
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Did a fresh install of 23.4 and there is no working audio. Sound settings only show a "dummy output" audio device.
If I plug headphones into the headphone jack, then a device shows up in sound settings:
"Headphones - Tiger Lake-LP Smart Sound Technology Audio Controller".
Then, if I try "test" and try to test the speakers, I hear nothing.
If I open firefox and play a youtube video:
1. If I have headphones plugged in, I hear the audio over the internal speaker, not the headphones.
2. If I do not have the headphones plugged in, I hear nothing (dummy ouput in sound settings).
Pipwire appears to be running:
steve@steve-
pipewire-
pipewire.service loaded active running PipeWire Multimedia Service
wireplumber.
pipewire-
pipewire.socket loaded active running PipeWire Multimedia System Socket
Intel sound drivers appear to be running:
$ lsmod | grep snd | grep intel
snd_soc_
snd_soc_
snd_soc_
snd_sof_
snd_sof_
soundwire_intel 57344 1 snd_sof_
snd_sof_intel_hda 24576 1 snd_sof_
snd_sof_pci 24576 2 snd_sof_
snd_sof_xtensa_dsp 16384 1 snd_sof_
snd_sof 311296 6 snd_soc_
snd_soc_hdac_hda 24576 1 snd_sof_
snd_hda_ext_core 36864 4 snd_sof_
snd_soc_
snd_soc_acpi 16384 2 snd_soc_
soundwire_bus 110592 5 regmap_
snd_hda_intel 61440 0
snd_intel_dspcfg 36864 3 snd_hda_
snd_intel_sdw_acpi 20480 2 snd_sof_
snd_soc_core 417792 16 snd_soc_
snd_hda_codec 204800 5 snd_hda_
snd_hda_core 139264 9 snd_hda_
snd_pcm 192512 18 snd_hda_
snd 135168 18 snd_seq,
Alsa info is here:
http://
This info shows some errors in dmesg, but I have no idea if they are expected or indicate a problem.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/seq: steve 1385 F.... pipewire
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 26 20:33:57 2023
InstallationDate: Installed on 2023-04-27 (0 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-
XDG_RUNTIME_
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2022
dmi.bios.release: 0.0
dmi.bios.vendor: coreboot
dmi.bios.version: Google_
dmi.board.name: Volet
dmi.board.vendor: Google
dmi.board.version: rev3
dmi.chassis.type: 3
dmi.chassis.vendor: Google
dmi.ec.
dmi.modalias: dmi:bvncoreboot
dmi.product.family: Google_Volteer
dmi.product.name: Volet
dmi.product.sku: sku1048609
dmi.product.
dmi.sys.vendor: Google
May be worth mentioning that I previously was running 22.04 LTS, and the sound worked just fine on initial install, and through all the updates.