[HDA-Intel - HDA Intel PCH, playback] No sound at all

[Abdulkadir Turk]

I was using WINDOWS operating system. The speakers worked very well there. first I used Linux Mint, when the sound didn't work, I installed ubuntu but it didn't work in any way. on first install dummy output was written on the sound panel in the settings. I searched on Google why this problem was caused, but many people with similar problems could not find a solution.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kadir 1563 F.... pulseaudio
 /dev/snd/controlC1: kadir 1563 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 20 14:56:06 2023
InstallationDate: Installed on 2023-03-20 (0 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: BKX-Usb2.0 2MP Camera - BKX-Usb2.0 2MP Camera
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kadir 1563 F.... pulseaudio
 /dev/snd/controlC1: kadir 1563 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/28/2021
dmi.bios.release: 87.176
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: TN1V7.10_Monster
dmi.board.asset.tag: Board Asset Tag
dmi.board.name: Huma H5 V3.2
dmi.board.vendor: Monster
dmi.board.version: V20
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Monster
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 6.6
dmi.modalias: dmi:bvnINSYDECorp.:bvrTN1V7.10_Monster:bd12/28/2021:br87.176:efr6.6:svnMONSTER:pnHumaH5V3.2:pvrV10:rvnMonster:rnHumaH5V3.2:rvrV20:cvnMonster:ct10:cvrChassisVersion:skuH5V32TN1156MSCD:
dmi.product.family: HUMA
dmi.product.name: Huma H5 V3.2
dmi.product.sku: H5V32TN1156MSCD
dmi.product.version: V10
dmi.sys.vendor: MONSTER
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2023-03-20T11:22:39.676675

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.