[HDA-Intel - HDA Intel PCH, playback] fails after a while

Bug #2012114 reported by Ritchey Mulhollem
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)

Bug Description

Output device keeps defaulting back to "Dummy Device". "Digital Surround 5.1 (HDMI) Output" is not available.

1. When sound is set back to its previous setting of "HDMI / DisplayPort - BuiltIn Audio" then the previous selection of "Digital Surround 5.1 (HDMI) Output" (and 7.1) is not available.
2. When sound is set to "Speakers Built-In Audio", then switched back to "HDMI / DisplayPort - BuiltIn Audio" then "Digital Surround 5.1 (HDMI) Output" IS available and the audio works correctly.

When the TV / Amplifier is turned off, then back on, the audio again defaults back to "Dummy Device" forcing a repeat of scenario 2 in order to get it working again.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-35-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
 /dev/snd/controlC0: adlet 153650 F.... pulseaudio
 /dev/snd/pcmC0D3p: adlet 153650 F...m pulseaudio
 /dev/snd/pcmC0D0c: adlet 153650 F...m pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 17 19:54:52 2023
PackageArchitecture: all
 PATH=(custom, no user)
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Built-in Audio - HDA Intel PCH

Symptom_Type: Sound works for a while, then breaks
Title: [HDA-Intel - HDA Intel PCH, playback] fails after a while
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/06/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: X532EQ.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X532EQ
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrX532EQ.300:bd01/06/2021:br5.19:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX532EQ_S532EQ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX532EQ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: VivoBook
dmi.product.name: VivoBook_ASUSLaptop X532EQ_S532EQ
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Ritchey Mulhollem (rthawkcom2) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.