Bug #2007913 “HDMI Output sound has disappeared after Ubuntu upd...” : Bugs : alsa-driver package : Ubuntu

Revision history for this message

Joseph Schmidt (joseph-schmidt) wrote on 2023-02-21:

#1

AlsaInfo.txt Edit (99.1 KiB, text/plain; charset="utf-8")
AudioDevicesInUse.txt Edit (374 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (92.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.5 KiB, text/plain; charset="utf-8")
PaInfo.txt Edit (140.5 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (25.8 KiB, text/plain; charset="utf-8")
modified.conffile..etc.modprobe.d.alsa-base.conf.txt Edit (2.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Irham (irhammusthofa) wrote on 2023-03-03:

#2

i have the same issue

Revision history for this message

Launchpad Janitor (janitor) wrote on 2023-03-04:

#3

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status:	New → Confirmed

Revision history for this message

Robert Pearson (rpearsonii) wrote on 2023-03-04:

#4

My system is an ASUS A88XM-A with AMD A8-7600 Radeon R7. Video and audio output are via HDMI.

As soon as I installed the latest update to Ubuntu MATE 22.04 the audio broke. When I went to the control center, the entry for HDMI audio wasn't there.

Apparently, the coder assumed everybody was using the motherboard audio and nobody uses HDMI or Display Port output.

Please restore the HDMI audio output.

This is a previously reported bug, just different hardware.

Revision history for this message

Robert Pearson (rpearsonii) wrote on 2023-03-04:

#5

When I run lspci it lists
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Kaveri HDMI/DP Audio Controller.

The latest update to Ubuntu MATE 22.04 just ignores it.

In the control center/sound/output it only sees the IEC958 built-in audio digital stereo.

Revision history for this message

William (wigginz) wrote on 2023-03-04:

#6

This issue is also present in 22.10. After the update broke audio, I reinstalled 22.10 from a live usb which fixed the issue until I updated again and the issue reappeared.

Revision history for this message

William (wigginz) wrote on 2023-03-07:

#7

Booting with linux-image-5.19.0-35-generic appears to be the problem in 22.10. Booting with linux-image-5.19.0-21-generic lists the audio devices again.

Revision history for this message

Robert Pearson (rpearsonii) wrote on 2023-03-07: Re: [Bug 2007913] Re: HDMI Output sound has disappeared after Ubuntu update

#8

"Booting with linux-image-5.19.0-21-generic lists the audio
devices again."

So how do I do that?

On Tue, Mar 7, 2023 at 5:20 AM William <email address hidden> wrote:

> Booting with linux-image-5.19.0-35-generic appears to be the problem in
> 22.10. Booting with linux-image-5.19.0-21-generic lists the audio
> devices again.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2007913
>
> Title:
> HDMI Output sound has disappeared after Ubuntu update
>
> Status in alsa-driver package in Ubuntu:
> Confirmed
>
> Bug description:
> After months using the HDMI output without problems, it has stopped
> working after a system update two days ago.
> HDMI output is not listed in the list of available output devices.
> Same computer works with this sound output perfectly when booting with
> Windows or an older installation of Ubuntu (18.04).
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu7
> ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
> Uname: Linux 5.19.0-32-generic x86_64
> ApportVersion: 2.20.11-0ubuntu82.3
> Architecture: amd64
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Feb 21 08:12:58 2023
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2022-04-30 (296 days ago)
> InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
> (20220419)
> PackageArchitecture: all
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=ca_ES.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Title: USB sound card not detected
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/20/2021
> dmi.bios.release: 5.13
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: M01EWR120
> dmi.board.asset.tag: OEM Default string000
> dmi.board.name: OEM Default string000
> dmi.board.vendor: OEM Default string000
> dmi.board.version: OEM Default string000
> dmi.chassis.asset.tag: OEM Default string000
> dmi.chassis.type: 10
> dmi.chassis.vendor: OEM Default string000
> dmi.chassis.version: OEM Default string000
> dmi.ec.firmware.release: 1.2
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM01EWR120:bd10/20/2021:br5.13:efr1.2:svnCHUWIInnovationAndTechnology(ShenZhen)co.,Ltd:pnCoreBox:pvrOEMDefaultstring000:rvnOEMDefaultstring000:rnOEMDefaultstring000:rvrOEMDefaultstring000:cvnOEMDefaultstring000:ct10:cvrOEMDefaultstring000:skuOEMDefaultstring000:
> dmi.product.family: OEM Default string000
> dmi.product.name: CoreBox
> dmi.product.sku: OEM Default string000
> dmi.product.version: OEM Default string000
> dmi.sys.vendor: CHUWI Innovation And Technology(ShenZhen)co.,Ltd
> mtime.conffile..etc.modprobe.d.alsa-base.conf: 2022-05-15T20:34:56.735127
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2007913/+subscriptions
>
>

"Booting with linux-image-5.19.0-21-generic lists the audio
devices again."

So how do I do that?

On Tue, Mar 7, 2023 at 5:20 AM William <2007913@bugs.launchpad.net> wrote:

> Booting with linux-image-5.19.0-35-generic appears to be the problem in
> 22.10. Booting with linux-image-5.19.0-21-generic lists the audio
> devices again.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2007913
>
> Title:
>   HDMI Output sound has disappeared after Ubuntu update
>
> Status in alsa-driver package in Ubuntu:
>   Confirmed
>
> Bug description:
>   After months using the HDMI output without problems, it has stopped
> working after a system update two days ago.
>   HDMI output is not listed in the list of available output devices.
>   Same computer works with this sound output perfectly when booting with
> Windows or an older installation of Ubuntu (18.04).
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 22.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu7
>   ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
>   Uname: Linux 5.19.0-32-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu82.3
>   Architecture: amd64
>   CasperMD5CheckResult: pass
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Feb 21 08:12:58 2023
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2022-04-30 (296 days ago)
>   InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
> (20220419)
>   PackageArchitecture: all
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=ca_ES.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Title: USB sound card not detected
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 10/20/2021
>   dmi.bios.release: 5.13
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: M01EWR120
>   dmi.board.asset.tag: OEM Default string000
>   dmi.board.name: OEM Default string000
>   dmi.board.vendor: OEM Default string000
>   dmi.board.version: OEM Default string000
>   dmi.chassis.asset.tag: OEM Default string000
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: OEM Default string000
>   dmi.chassis.version: OEM Default string000
>   dmi.ec.firmware.release: 1.2
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM01EWR120:bd10/20/2021:br5.13:efr1.2:svnCHUWIInnovationAndTechnology(ShenZhen)co.,Ltd:pnCoreBox:pvrOEMDefaultstring000:rvnOEMDefaultstring000:rnOEMDefaultstring000:rvrOEMDefaultstring000:cvnOEMDefaultstring000:ct10:cvrOEMDefaultstring000:skuOEMDefaultstring000:
>   dmi.product.family: OEM Default string000
>   dmi.product.name: CoreBox
>   dmi.product.sku: OEM Default string000
>   dmi.product.version: OEM Default string000
>   dmi.sys.vendor: CHUWI Innovation And Technology(ShenZhen)co.,Ltd
>   mtime.conffile..etc.modprobe.d.alsa-base.conf: 2022-05-15T20:34:56.735127
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2007913/+subscriptions
>
>

Revision history for this message

William (wigginz) wrote on 2023-03-07:

#9

You select your kernel in the grub boot menu. There is an option for alternative boot configurations. I have a dual boot environment set up so grub comes up every time for me. I think you hit esc to bring it up if it normally boots straight into windows. If you have any trouble it should come up in a search pretty quick.

Revision history for this message

Robert Pearson (rpearsonii) wrote on 2023-03-13:

#10

Download full text (3.8 KiB)

Thank you so much!
I have two disk drives; one with 22.04 and one with 18.04.3. When the
update rendered 22.04 useless, I switched to 18.04.3. I got your
explanation on how to use different kernels. When 18.04.3 crashed, I tried
using a different kernel. In grub, I selected Advanced options and selected
the previous generic kernel linux-image-5.19.0-31-generic. That immediately
fixed the problem.
Apparently, the linux-image-5.19.0-35-generic has the bug.
Until they get around to fixing the defective 5.19.0-35 kernel, I will use
5.19.0-31 kernel.
Thank you so much, yet again.
This is the first time that I have gotten a work-around for defective code
since I started using Ubuntu MATE.
Robert Pearson

On Tue, Mar 7, 2023 at 4:20 PM William <email address hidden> wrote:

> You select your kernel in the grub boot menu. There is an option for
> alternative boot configurations. I have a dual boot environment set up
> so grub comes up every time for me. I think you hit esc to bring it up
> if it normally boots straight into windows. If you have any trouble it
> should come up in a search pretty quick.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2007913
>
> Title:
> HDMI Output sound has disappeared after Ubuntu update
>
> Status in alsa-driver package in Ubuntu:
> Confirmed
>
> Bug description:
> After months using the HDMI output without problems, it has stopped
> working after a system update two days ago.
> HDMI output is not listed in the list of available output devices.
> Same computer works with this sound output perfectly when booting with
> Windows or an older installation of Ubuntu (18.04).
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu7
> ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
> Uname: Linux 5.19.0-32-generic x86_64
> ApportVersion: 2.20.11-0ubuntu82.3
> Architecture: amd64
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Feb 21 08:12:58 2023
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2022-04-30 (296 days ago)
> InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
> (20220419)
> PackageArchitecture: all
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=ca_ES.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Title: USB sound card not detected
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/20/2021
> dmi.bios.release: 5.13
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: M01EWR120
> dmi.board.asset.tag: OEM Default string000
> dmi.board.name: OEM Default string000
> dmi.board.vendor: OEM Default string000
> dmi.board.version: OEM Default string000
> dmi.chassis.asset.tag: OEM Default string000
> dmi.chassis.type: 10
> dmi.chassis.vendor: OEM Default string000
> dmi.chassis.version: OEM Default string000
> dmi.ec.firmware.release: 1.2
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM01EWR120:bd10/20/2021:br5.13:efr1.2:svnCHUWIInnovationAndTechnology(She...

Thank you so much!
I have two disk drives; one with 22.04 and one with 18.04.3. When the
update rendered 22.04 useless, I switched to 18.04.3. I got your
explanation on how to use different kernels. When 18.04.3 crashed, I tried
using a different kernel. In grub, I selected Advanced options and selected
the previous generic kernel linux-image-5.19.0-31-generic. That immediately
fixed the problem.
Apparently, the linux-image-5.19.0-35-generic has the bug.
Until they get around to fixing the defective 5.19.0-35 kernel, I will use
5.19.0-31 kernel.
Thank you so much, yet again.
This is the first time that I have gotten a work-around for defective code
since I started using Ubuntu MATE.
Robert Pearson

On Tue, Mar 7, 2023 at 4:20 PM William <2007913@bugs.launchpad.net> wrote:

> You select your kernel in the grub boot menu. There is an option for
> alternative boot configurations. I have a dual boot environment set up
> so grub comes up every time for me. I think you hit esc to bring it up
> if it normally boots straight into windows. If you have any trouble it
> should come up in a search pretty quick.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2007913
>
> Title:
>   HDMI Output sound has disappeared after Ubuntu update
>
> Status in alsa-driver package in Ubuntu:
>   Confirmed
>
> Bug description:
>   After months using the HDMI output without problems, it has stopped
> working after a system update two days ago.
>   HDMI output is not listed in the list of available output devices.
>   Same computer works with this sound output perfectly when booting with
> Windows or an older installation of Ubuntu (18.04).
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 22.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu7
>   ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
>   Uname: Linux 5.19.0-32-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu82.3
>   Architecture: amd64
>   CasperMD5CheckResult: pass
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Feb 21 08:12:58 2023
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2022-04-30 (296 days ago)
>   InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
> (20220419)
>   PackageArchitecture: all
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=ca_ES.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Title: USB sound card not detected
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 10/20/2021
>   dmi.bios.release: 5.13
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: M01EWR120
>   dmi.board.asset.tag: OEM Default string000
>   dmi.board.name: OEM Default string000
>   dmi.board.vendor: OEM Default string000
>   dmi.board.version: OEM Default string000
>   dmi.chassis.asset.tag: OEM Default string000
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: OEM Default string000
>   dmi.chassis.version: OEM Default string000
>   dmi.ec.firmware.release: 1.2
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM01EWR120:bd10/20/2021:br5.13:efr1.2:svnCHUWIInnovationAndTechnology(ShenZhen)co.,Ltd:pnCoreBox:pvrOEMDefaultstring000:rvnOEMDefaultstring000:rnOEMDefaultstring000:rvrOEMDefaultstring000:cvnOEMDefaultstring000:ct10:cvrOEMDefaultstring000:skuOEMDefaultstring000:
>   dmi.product.family: OEM Default string000
>   dmi.product.name: CoreBox
>   dmi.product.sku: OEM Default string000
>   dmi.product.version: OEM Default string000
>   dmi.sys.vendor: CHUWI Innovation And Technology(ShenZhen)co.,Ltd
>   mtime.conffile..etc.modprobe.d.alsa-base.conf: 2022-05-15T20:34:56.735127
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2007913/+subscriptions
>
>

Revision history for this message

Robert Pearson (rpearsonii) wrote on 2023-03-13:

#11

Will Ubuntu fix kernel 5.19.0-35 or just do another update with a working kernel?

Revision history for this message

Nukool Chompuparn (ubtnk) wrote on 2023-04-07 (last edit on 2023-04-07):

#12

Now I'm on 5.19.0-38-generic. I had to restart my computers 5 to 6 times in a row to make Ubuntu 22.04 LTS detect the HDMI speakers on my external monitor, LG 29wk-600W.

Revision history for this message

Robert Pearson (rpearsonii) wrote on 2023-04-07:

#13

Download full text (3.2 KiB)

Interesting. That indicates that the code is "fragile", not robust. I'm
glad you finally got your systems to recognize the speakers. Do they work?
In my system, it recognized the HDMI audio output, it just does not work.
Testing the speakers gives the sound of silence. I'm back to
5.19.0-32-generic. That still works.

On Thu, Apr 6, 2023 at 9:10 PM Nukool Chompuparn <email address hidden>
wrote:

> Now I'm on 5.19.0-38-generic. I had to restart my computers 5 to 6 times
> in a row to make Ubuntu 22.04 LTS detect the HDMI speakers on my
> external monitor, LG 29wk-600W.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2007913
>
> Title:
> HDMI Output sound has disappeared after Ubuntu update
>
> Status in alsa-driver package in Ubuntu:
> Confirmed
>
> Bug description:
> After months using the HDMI output without problems, it has stopped
> working after a system update two days ago.
> HDMI output is not listed in the list of available output devices.
> Same computer works with this sound output perfectly when booting with
> Windows or an older installation of Ubuntu (18.04).
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu7
> ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
> Uname: Linux 5.19.0-32-generic x86_64
> ApportVersion: 2.20.11-0ubuntu82.3
> Architecture: amd64
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Feb 21 08:12:58 2023
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2022-04-30 (296 days ago)
> InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
> (20220419)
> PackageArchitecture: all
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=ca_ES.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Title: USB sound card not detected
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/20/2021
> dmi.bios.release: 5.13
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: M01EWR120
> dmi.board.asset.tag: OEM Default string000
> dmi.board.name: OEM Default string000
> dmi.board.vendor: OEM Default string000
> dmi.board.version: OEM Default string000
> dmi.chassis.asset.tag: OEM Default string000
> dmi.chassis.type: 10
> dmi.chassis.vendor: OEM Default string000
> dmi.chassis.version: OEM Default string000
> dmi.ec.firmware.release: 1.2
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM01EWR120:bd10/20/2021:br5.13:efr1.2:svnCHUWIInnovationAndTechnology(ShenZhen)co.,Ltd:pnCoreBox:pvrOEMDefaultstring000:rvnOEMDefaultstring000:rnOEMDefaultstring000:rvrOEMDefaultstring000:cvnOEMDefaultstring000:ct10:cvrOEMDefaultstring000:skuOEMDefaultstring000:
> dmi.product.family: OEM Default string000
> dmi.product.name: CoreBox
> dmi.product.sku: OEM Default string000
> dmi.product.version: OEM Default string000
> dmi.sys.vendor: CHUWI Innovation And Technology(ShenZhen)co.,Ltd
> mtime.conffile..etc.modprobe.d.alsa-base.conf: 2022-05-15T20:34:56.735127
>
> To manage notifications abou...

Interesting. That indicates that the code is "fragile", not robust. I'm
glad you finally got your systems to recognize the speakers. Do they work?
In my system, it recognized the HDMI audio output, it just does not work.
Testing the speakers gives the sound of silence. I'm back to
5.19.0-32-generic. That still works.

On Thu, Apr 6, 2023 at 9:10 PM Nukool Chompuparn <2007913@bugs.launchpad.net>
wrote:

> Now I'm on 5.19.0-38-generic. I had to restart my computers 5 to 6 times
> in a row to make Ubuntu 22.04 LTS detect the HDMI speakers on my
> external monitor, LG 29wk-600W.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2007913
>
> Title:
>   HDMI Output sound has disappeared after Ubuntu update
>
> Status in alsa-driver package in Ubuntu:
>   Confirmed
>
> Bug description:
>   After months using the HDMI output without problems, it has stopped
> working after a system update two days ago.
>   HDMI output is not listed in the list of available output devices.
>   Same computer works with this sound output perfectly when booting with
> Windows or an older installation of Ubuntu (18.04).
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 22.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu7
>   ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
>   Uname: Linux 5.19.0-32-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu82.3
>   Architecture: amd64
>   CasperMD5CheckResult: pass
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Feb 21 08:12:58 2023
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2022-04-30 (296 days ago)
>   InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
> (20220419)
>   PackageArchitecture: all
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=ca_ES.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Title: USB sound card not detected
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 10/20/2021
>   dmi.bios.release: 5.13
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: M01EWR120
>   dmi.board.asset.tag: OEM Default string000
>   dmi.board.name: OEM Default string000
>   dmi.board.vendor: OEM Default string000
>   dmi.board.version: OEM Default string000
>   dmi.chassis.asset.tag: OEM Default string000
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: OEM Default string000
>   dmi.chassis.version: OEM Default string000
>   dmi.ec.firmware.release: 1.2
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM01EWR120:bd10/20/2021:br5.13:efr1.2:svnCHUWIInnovationAndTechnology(ShenZhen)co.,Ltd:pnCoreBox:pvrOEMDefaultstring000:rvnOEMDefaultstring000:rnOEMDefaultstring000:rvrOEMDefaultstring000:cvnOEMDefaultstring000:ct10:cvrOEMDefaultstring000:skuOEMDefaultstring000:
>   dmi.product.family: OEM Default string000
>   dmi.product.name: CoreBox
>   dmi.product.sku: OEM Default string000
>   dmi.product.version: OEM Default string000
>   dmi.sys.vendor: CHUWI Innovation And Technology(ShenZhen)co.,Ltd
>   mtime.conffile..etc.modprobe.d.alsa-base.conf: 2022-05-15T20:34:56.735127
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2007913/+subscriptions
>
>

Revision history for this message

Joseph Schmidt (joseph-schmidt) wrote on 2023-04-07 (last edit on 2023-04-07):

#14

Thanks all for your contributions.
In my case, the only available kernels in grub are 5.19.0-35-generic and 5.19.0-38-generic.
Booting with both options have the same result: HDMI Audio is missing.
I've restarted the computer for weeks without any change.
Is there a safe way to install a previous version without crashing the whole system.
Shall I expect a fix in the future? Is there anyone accountable for delivering this fix?
Apologies if my last two questions are naive.

Revision history for this message

Nikola Krneta (nikola-krneta) wrote on 2023-04-09:

#15

Hi,

I also have the same issue.
In my case, I use DP to connect my monitor to my computer and I was able to use the monitor's built in audio without problems.
I have even reinstalled Ubuntu just to check if it was my fault that the audio stopped working.
Note, the audio works on Windows.

I am currently on kernel 5.19.0-38-generic.

Revision history for this message

Rishab raju (rishabraju) wrote on 2023-04-11 (last edit on 2023-04-11):

#16

Guys i have the same problem...and i installed ubuntu 4-5 hours ago........ so ye sad. Can anyone tell me what to do? I need that hdmi audio output cause my laptop display is busted and i use hdmi to connect to a monitor to do things. I downloaded the latest ubuntu version currently available. assist me please...

Revision history for this message

Robert Pearson (rpearsonii) wrote on 2023-04-12:

#17

Rishabraju,
Boot into your BIOS screen (DEL or F2). Select your drive. When the GRUB menu opens, select Advanced Features. You should then see a list of available kernels. Select 5.19.0-32-generic (the later kernels are broken.
After you sign in, open the Audio setting, select HDMI hardware, and then test the speakers.

Revision history for this message

Rishab raju (rishabraju) wrote on 2023-04-12:

#18

Robert Pearson,
Man it worked after i did as you said.Thanks for the assist. Truely thankful.

Revision history for this message

Robert Pearson (rpearsonii) wrote on 2023-04-12:

#19

You're welcome!

On Wed, Apr 12, 2023 at 7:47 AM Rishab raju <email address hidden>
wrote:

> Robert Pearson,
> Man it worked after i did as you said.Thanks for the assist. Truely
> thankful.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2007913
>
> Title:
> HDMI Output sound has disappeared after Ubuntu update
>
> Status in alsa-driver package in Ubuntu:
> Confirmed
>
> Bug description:
> After months using the HDMI output without problems, it has stopped
> working after a system update two days ago.
> HDMI output is not listed in the list of available output devices.
> Same computer works with this sound output perfectly when booting with
> Windows or an older installation of Ubuntu (18.04).
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu7
> ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
> Uname: Linux 5.19.0-32-generic x86_64
> ApportVersion: 2.20.11-0ubuntu82.3
> Architecture: amd64
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Feb 21 08:12:58 2023
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2022-04-30 (296 days ago)
> InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
> (20220419)
> PackageArchitecture: all
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=ca_ES.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Title: USB sound card not detected
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/20/2021
> dmi.bios.release: 5.13
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: M01EWR120
> dmi.board.asset.tag: OEM Default string000
> dmi.board.name: OEM Default string000
> dmi.board.vendor: OEM Default string000
> dmi.board.version: OEM Default string000
> dmi.chassis.asset.tag: OEM Default string000
> dmi.chassis.type: 10
> dmi.chassis.vendor: OEM Default string000
> dmi.chassis.version: OEM Default string000
> dmi.ec.firmware.release: 1.2
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM01EWR120:bd10/20/2021:br5.13:efr1.2:svnCHUWIInnovationAndTechnology(ShenZhen)co.,Ltd:pnCoreBox:pvrOEMDefaultstring000:rvnOEMDefaultstring000:rnOEMDefaultstring000:rvrOEMDefaultstring000:cvnOEMDefaultstring000:ct10:cvrOEMDefaultstring000:skuOEMDefaultstring000:
> dmi.product.family: OEM Default string000
> dmi.product.name: CoreBox
> dmi.product.sku: OEM Default string000
> dmi.product.version: OEM Default string000
> dmi.sys.vendor: CHUWI Innovation And Technology(ShenZhen)co.,Ltd
> mtime.conffile..etc.modprobe.d.alsa-base.conf: 2022-05-15T20:34:56.735127
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2007913/+subscriptions
>
>

You're welcome!

On Wed, Apr 12, 2023 at 7:47 AM Rishab raju <2007913@bugs.launchpad.net>
wrote:

> Robert Pearson,
> Man it worked after i did as you said.Thanks for the assist. Truely
> thankful.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2007913
>
> Title:
>   HDMI Output sound has disappeared after Ubuntu update
>
> Status in alsa-driver package in Ubuntu:
>   Confirmed
>
> Bug description:
>   After months using the HDMI output without problems, it has stopped
> working after a system update two days ago.
>   HDMI output is not listed in the list of available output devices.
>   Same computer works with this sound output perfectly when booting with
> Windows or an older installation of Ubuntu (18.04).
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 22.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu7
>   ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
>   Uname: Linux 5.19.0-32-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu82.3
>   Architecture: amd64
>   CasperMD5CheckResult: pass
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Feb 21 08:12:58 2023
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2022-04-30 (296 days ago)
>   InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
> (20220419)
>   PackageArchitecture: all
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=ca_ES.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Title: USB sound card not detected
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 10/20/2021
>   dmi.bios.release: 5.13
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: M01EWR120
>   dmi.board.asset.tag: OEM Default string000
>   dmi.board.name: OEM Default string000
>   dmi.board.vendor: OEM Default string000
>   dmi.board.version: OEM Default string000
>   dmi.chassis.asset.tag: OEM Default string000
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: OEM Default string000
>   dmi.chassis.version: OEM Default string000
>   dmi.ec.firmware.release: 1.2
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM01EWR120:bd10/20/2021:br5.13:efr1.2:svnCHUWIInnovationAndTechnology(ShenZhen)co.,Ltd:pnCoreBox:pvrOEMDefaultstring000:rvnOEMDefaultstring000:rnOEMDefaultstring000:rvrOEMDefaultstring000:cvnOEMDefaultstring000:ct10:cvrOEMDefaultstring000:skuOEMDefaultstring000:
>   dmi.product.family: OEM Default string000
>   dmi.product.name: CoreBox
>   dmi.product.sku: OEM Default string000
>   dmi.product.version: OEM Default string000
>   dmi.sys.vendor: CHUWI Innovation And Technology(ShenZhen)co.,Ltd
>   mtime.conffile..etc.modprobe.d.alsa-base.conf: 2022-05-15T20:34:56.735127
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2007913/+subscriptions
>
>

Revision history for this message

zzq4343 (zzq4343) wrote on 2023-04-23:

#20

From my end, it appears that 5.19.0-40 breaks HDMI audio again, but reverting to 5.19.0-38 fixes the problem.

In both cases, the HDMI audio device is showing, just the audio doesn't work.

Revision history for this message

inf3rno (laszlo-janszky) wrote on 2023-07-05:

#21

I see that this looks like a kernel problem. One of my computers was without sound in the last 5 months, so I had to use a small screen laptop to watch movies or listen audio, but I lost patience in the process. Is there any GUI centric Linux distro, which fixes this problem?

Revision history for this message

Joseph Schmidt (joseph-schmidt) wrote on 2023-12-28 (last edit on 2023-12-28):

#22

Problem solved (At last!!).

Since I am not a Linux/Debian/Ubuntu matter, I can't give detailed reasoning the cause-consequence relationship. But this is what I did after hundreds of tries.

1. Update SOF firmware binaries.
Read this: https://askubuntu.com/questions/1421513/22-04-lts-no-sound-intel-sound-card-snd-hda-intel-not-working

2. Edit '/etc/modprobe.d/alsa-base.conf' to add 'options snd-intel-dspcfg dsp_driver=1'
Read this: https://thesofproject.github.io/latest/getting_started/intel_debug/introduction.html

Reboot and voilà!
I would be happy if I see that this solution works for others. Please comment below if you try this.

By the way, during all this process, kernel has gone through several updates, now in 6.2.0-39-generic.

Ubuntu
alsa-driver package

HDMI Output sound has disappeared after Ubuntu update

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Ubuntualsa-driver package

HDMI Output sound has disappeared after Ubuntu update

Bug Description

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Ubuntu
alsa-driver package