regression: broadwell-rt286 sound card audio output is extremely low

[Benjamin Richardson]

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu

Description: Ubuntu Kinetic Kudu (development branch)
Release: 22.10

2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center

alsa-base:
  Installed: 1.0.25+dfsg-0ubuntu7
  Candidate: 1.0.25+dfsg-0ubuntu7
  Version table:
 *** 1.0.25+dfsg-0ubuntu7 500
        500 http://us.archive.ubuntu.com/ubuntu kinetic/main amd64 Packages
        500 http://us.archive.ubuntu.com/ubuntu kinetic/main i386 Packages
        100 /var/lib/dpkg/status

3) What you expected to happen

In Ubuntu 22.04 and prior versions, audio output via my laptop speakers worked just fine. It was clear and played at a reasonable max volume. I expected the same for 22.10.

4) What happened instead

Audio output for my laptop (an HP Spectre x360 Convertible 13--802D) is extremely low, to the point where I thought sound wasn't playing at all. It was only when I played an extremely loud YouTube video with volume at max with the speaker held up to my ear that I realized it was playing. The same issue is happening with my laptop's headphone jack, but not when I plug in a USB speaker or play sound via HDMI.

I know that Ubuntu is switching to pipewire and wireplumber for audio in the 22.10 release. Pipewire has given me trouble on other distributions that already use it for this particular device, so that may be part of the problem.

I've tried increasing all volume sliders in alsamixer as well, with no improvement.

Please let me know if there's any other information you need.

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.19.0-15.15-generic 5.19.0
Uname: Linux 5.19.0-15-generic x86_64
ApportVersion: 2.23.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 3 07:18:54 2022
InstallationDate: Installed on 2022-10-03 (0 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Beta amd64 (20220927.1)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/20/2018
dmi.bios.release: 15.81
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.51
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 802D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 58.63
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 58.99
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.51:bd06/20/2018:br15.81:efr58.99:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.63:cvnHewlett-Packard:ct10:cvrChassisVersion:skuL0Q56UA#ABA:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=SPT
dmi.product.name: HP Spectre x360 Convertible 13
dmi.product.sku: L0Q56UA#ABA
dmi.sys.vendor: Hewlett-Packard

[Benjamin Richardson (benfuddled)]

Issue is still present in the release version of 22.10.

[Kostadin Stoilov (kmstoilov)]

I have the same issue on a Dell Venue 7140 with the same card.

I filed an upstream bug report: https://gitlab.freedesktop.org/pipewire/pipewire/-/issues/2822

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.