[Latitude 3510, Realtek ALC3204, Black Headphone Out, Front] No sound at all

[Manoj Jayashree Manikrao Sawant]

Whenever I try to connect my Headphone through 3.5mm jack pin then my system sound is not working. I tried with multiple sides and tested sound. But sound is not coming.

Steps to reproduce : Start the machine. Then just plugin 3.5mm jack headphone to laptop. Then play any video and song. Sound is not coming through headphone.

Steps which I tried at my end are :
1). Tried by removing the headphone to just check system sound- Then sound is working fine but when i connect to headphone then no sound.
2). I tried by chenging sound settings: connected the headphone again, then go to settings, then Sound Settings, then click on Inpput tab, then just selected option "Headphone Microphone - sof-hda-dsp", then headphone sound works. But this 2nd step I always need to do to make my headphone working on laptop.

My expectation here is : My headphone should work whenever i connect it to my laptop. Also my headphone should work without doing 2nd step mentioned above.

Waiting for your valuable and quick response. As this is very important feature for me to join important calls immediately without wasting time to do manual setup of sound settings every time.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-124.140~18.04.1-generic 5.4.195
Uname: Linux 5.4.0-124-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: manoj 2483 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 21 18:44:30 2022
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00
InstallationDate: Installed on 2020-08-11 (739 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofsklhdacard failed
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 1600 F.... pulseaudio
                      manoj 2483 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: No sound at all
Title: [Latitude 3510, Realtek ALC3204, Black Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/08/2022
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.13.0
dmi.board.name: 0J6VTW
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.13.0:bd02/08/2022:svnDellInc.:pnLatitude3510:pvr:rvnDellInc.:rn0J6VTW:rvrA03:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 3510
dmi.product.sku: 09ED
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-05-29T15:59:15.435030

[Manoj Jayashree Manikrao Sawant (sawantmanojm)]

Can you please check description of issue. I have explained it in details.