[Dell XPS 8940] [ALC3861] No audio from headset mic when plugged into front panel jack, works under Windows
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
There is no audio coming from the headset mic when plugged into the front panel headset jack (bog standard wired headphones with mic, Sony MDR-EX15AP). Upon plugging in Gnome should offer a choice of "Headset" amongst others, but the only ones available are "Headphones" and "Microphone", neither of which enables the mic on the headset. The same headset works under Windows, so it shouldn't be an issue of mismatching TRRS.
I'm happy to provide any further details if needed.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.15.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: GNOME
Date: Tue May 3 13:54:25 2022
InstallationDate: Installed on 2021-08-16 (260 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
Symptom_
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, recording] No sound at all
UpgradeStatus: Upgraded to jammy on 2022-04-27 (5 days ago)
dmi.bios.date: 03/29/2022
dmi.bios.release: 2.5
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.5.1
dmi.board.name: 0427JK
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 8940
dmi.product.sku: 09C5
dmi.sys.vendor: Dell Inc.
modified.
mtime.conffile.
Status changed to 'Confirmed' because the bug affects multiple users.