Activity log for bug #1970015

Date Who What changed Old value New value Message
2022-04-23 07:24:10 Émile Brunelle bug added bug
2022-04-23 21:34:29 Émile Brunelle description Every time that I unplug my headphones from my front plug and that I re-plug them, the system doesn't detect that they've been re-plugged. My solution so far has been to kill the pulseaudio process and to force alsa to reload manually in order to have my headphones detected back again. One other option is to reboot the system. When the headphones are not working, they do not show up in the sound settings. I've had this bug on Ubuntu 21.10, Ubuntu 22.04 and on Fedora 35. On Windows 10 and AlmaLinux 8.5, it works perfectly, so it is not a hardware issue. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.13.0-40.45-generic 5.13.19 Uname: Linux 5.13.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu71.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: emile 2624 F.... pulseaudio /dev/snd/pcmC1D0c: emile 2624 F...m pulseaudio /dev/snd/pcmC1D0p: emile 2624 F...m pulseaudio /dev/snd/controlC0: emile 2624 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sat Apr 23 03:14:31 2022 InstallationDate: Installed on 2021-10-30 (174 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Family 17h (Models 00h-0fh) HD Audio Controller - HD-Audio Generic Symptom_Jack: Green Headphone Out, Front Symptom_PulseAudioLog: avr 23 03:10:36 emile-Inspiron-5675 systemd[1394]: pulseaudio.service: Deactivated successfully. avr 23 03:10:46 emile-Inspiron-5675 systemd[1394]: pulseaudio.socket: Deactivated successfully. Symptom_Type: Sound works for a while, then breaks Title: [Inspiron 5675, Realtek ALC3861, Green Headphone Out, Front] fails after a while UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/14/2020 dmi.bios.release: 5.3 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.1 dmi.board.name: 07PR60 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 1.4.1 dmi.modalias: dmi:bvnDellInc.:bvr1.4.1:bd10/14/2020:br5.3:svnDellInc.:pnInspiron5675:pvr1.4.1:rvnDellInc.:rn07PR60:rvrA00:cvnDellInc.:ct3:cvr1.4.1:sku07EE: dmi.product.family: Inspiron dmi.product.name: Inspiron 5675 dmi.product.sku: 07EE dmi.product.version: 1.4.1 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.apport.crashdb.conf: 2022-01-08T17:09:20.988917 Every time that I unplug my headphones from my front plug and that I re-plug them, the system doesn't detect that they've been re-plugged. My solution so far has been to kill the pulseaudio process and to force alsa to reload manually in order to have my headphones detected back again. One other option is to reboot the system. When the headphones are not working, they do not show up in the sound settings. I've had this bug on Ubuntu 20.04, Ubuntu 21.10, Ubuntu 22.04, Linux Mint LMDE 5, Linux Mint 20.3 and on Fedora 35. On Windows 10 and AlmaLinux 8.5, I don't have this problem, so it is not a hardware issue. Edit: I have done some testing and I have realized that this issue only affects me when using a Linux kernel above version 5. I have just tried to run Ubuntu 18.04.1 (kernel 4.15) and I didn't run into the same issue. Meanwhile, on Ubuntu 18.04.6 (kernel 5.4), I have run into the same issue. AlmaLinux 8.5 runs on kernel 4.18, so it looks like the issue appeared with the version 5 of the Linux kernel, regardless of the distro being used. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.13.0-40.45-generic 5.13.19 Uname: Linux 5.13.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu71.1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: emile 2624 F.... pulseaudio  /dev/snd/pcmC1D0c: emile 2624 F...m pulseaudio  /dev/snd/pcmC1D0p: emile 2624 F...m pulseaudio  /dev/snd/controlC0: emile 2624 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sat Apr 23 03:14:31 2022 InstallationDate: Installed on 2021-10-30 (174 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Family 17h (Models 00h-0fh) HD Audio Controller - HD-Audio Generic Symptom_Jack: Green Headphone Out, Front Symptom_PulseAudioLog:  avr 23 03:10:36 emile-Inspiron-5675 systemd[1394]: pulseaudio.service: Deactivated successfully.  avr 23 03:10:46 emile-Inspiron-5675 systemd[1394]: pulseaudio.socket: Deactivated successfully. Symptom_Type: Sound works for a while, then breaks Title: [Inspiron 5675, Realtek ALC3861, Green Headphone Out, Front] fails after a while UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/14/2020 dmi.bios.release: 5.3 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.1 dmi.board.name: 07PR60 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 1.4.1 dmi.modalias: dmi:bvnDellInc.:bvr1.4.1:bd10/14/2020:br5.3:svnDellInc.:pnInspiron5675:pvr1.4.1:rvnDellInc.:rn07PR60:rvrA00:cvnDellInc.:ct3:cvr1.4.1:sku07EE: dmi.product.family: Inspiron dmi.product.name: Inspiron 5675 dmi.product.sku: 07EE dmi.product.version: 1.4.1 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.apport.crashdb.conf: 2022-01-08T17:09:20.988917
2022-04-23 23:36:03 Émile Brunelle description Every time that I unplug my headphones from my front plug and that I re-plug them, the system doesn't detect that they've been re-plugged. My solution so far has been to kill the pulseaudio process and to force alsa to reload manually in order to have my headphones detected back again. One other option is to reboot the system. When the headphones are not working, they do not show up in the sound settings. I've had this bug on Ubuntu 20.04, Ubuntu 21.10, Ubuntu 22.04, Linux Mint LMDE 5, Linux Mint 20.3 and on Fedora 35. On Windows 10 and AlmaLinux 8.5, I don't have this problem, so it is not a hardware issue. Edit: I have done some testing and I have realized that this issue only affects me when using a Linux kernel above version 5. I have just tried to run Ubuntu 18.04.1 (kernel 4.15) and I didn't run into the same issue. Meanwhile, on Ubuntu 18.04.6 (kernel 5.4), I have run into the same issue. AlmaLinux 8.5 runs on kernel 4.18, so it looks like the issue appeared with the version 5 of the Linux kernel, regardless of the distro being used. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.13.0-40.45-generic 5.13.19 Uname: Linux 5.13.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu71.1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: emile 2624 F.... pulseaudio  /dev/snd/pcmC1D0c: emile 2624 F...m pulseaudio  /dev/snd/pcmC1D0p: emile 2624 F...m pulseaudio  /dev/snd/controlC0: emile 2624 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sat Apr 23 03:14:31 2022 InstallationDate: Installed on 2021-10-30 (174 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Family 17h (Models 00h-0fh) HD Audio Controller - HD-Audio Generic Symptom_Jack: Green Headphone Out, Front Symptom_PulseAudioLog:  avr 23 03:10:36 emile-Inspiron-5675 systemd[1394]: pulseaudio.service: Deactivated successfully.  avr 23 03:10:46 emile-Inspiron-5675 systemd[1394]: pulseaudio.socket: Deactivated successfully. Symptom_Type: Sound works for a while, then breaks Title: [Inspiron 5675, Realtek ALC3861, Green Headphone Out, Front] fails after a while UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/14/2020 dmi.bios.release: 5.3 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.1 dmi.board.name: 07PR60 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 1.4.1 dmi.modalias: dmi:bvnDellInc.:bvr1.4.1:bd10/14/2020:br5.3:svnDellInc.:pnInspiron5675:pvr1.4.1:rvnDellInc.:rn07PR60:rvrA00:cvnDellInc.:ct3:cvr1.4.1:sku07EE: dmi.product.family: Inspiron dmi.product.name: Inspiron 5675 dmi.product.sku: 07EE dmi.product.version: 1.4.1 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.apport.crashdb.conf: 2022-01-08T17:09:20.988917 Insert a headset to line-out jack. Expected results: System should detect line-out port and sound output through line-out jack. Actual results: Can't detect external headset via line-out jack. -- Every time that I unplug my headphones from my front plug and that I re-plug them, the system doesn't detect that they've been re-plugged. My solution so far has been to kill the pulseaudio process and to force alsa to reload manually in order to have my headphones detected back again. One other option is to reboot the system. When the headphones are not working, they do not show up in the sound settings. I've had this bug on Ubuntu 20.04, Ubuntu 21.10, Ubuntu 22.04, Linux Mint LMDE 5, Linux Mint 20.3 and on Fedora 35. On Windows 10 and AlmaLinux 8.5, I don't have this problem, so it is not a hardware issue. Edit: I have done some testing and I have realized that this issue only affects me when using a Linux kernel above version 5. I have just tried to run Ubuntu 18.04.1 (kernel 4.15) and I didn't run into the same issue. Meanwhile, on Ubuntu 18.04.6 (kernel 5.4), I have run into the same issue. AlmaLinux 8.5 runs on kernel 4.18, so it looks like the issue appeared with the version 5 of the Linux kernel, regardless of the distro being used. Edit 2: It really looks like the same type of issue as mentioned here. It says that the bug was fixed in kernel 4.13, but it looks like it reappeared again. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1740971 ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.13.0-40.45-generic 5.13.19 Uname: Linux 5.13.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu71.1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: emile 2624 F.... pulseaudio  /dev/snd/pcmC1D0c: emile 2624 F...m pulseaudio  /dev/snd/pcmC1D0p: emile 2624 F...m pulseaudio  /dev/snd/controlC0: emile 2624 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sat Apr 23 03:14:31 2022 InstallationDate: Installed on 2021-10-30 (174 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Family 17h (Models 00h-0fh) HD Audio Controller - HD-Audio Generic Symptom_Jack: Green Headphone Out, Front Symptom_PulseAudioLog:  avr 23 03:10:36 emile-Inspiron-5675 systemd[1394]: pulseaudio.service: Deactivated successfully.  avr 23 03:10:46 emile-Inspiron-5675 systemd[1394]: pulseaudio.socket: Deactivated successfully. Symptom_Type: Sound works for a while, then breaks Title: [Inspiron 5675, Realtek ALC3861, Green Headphone Out, Front] fails after a while UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/14/2020 dmi.bios.release: 5.3 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.1 dmi.board.name: 07PR60 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 1.4.1 dmi.modalias: dmi:bvnDellInc.:bvr1.4.1:bd10/14/2020:br5.3:svnDellInc.:pnInspiron5675:pvr1.4.1:rvnDellInc.:rn07PR60:rvrA00:cvnDellInc.:ct3:cvr1.4.1:sku07EE: dmi.product.family: Inspiron dmi.product.name: Inspiron 5675 dmi.product.sku: 07EE dmi.product.version: 1.4.1 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.apport.crashdb.conf: 2022-01-08T17:09:20.988917
2022-04-28 05:07:21 Launchpad Janitor alsa-driver (Ubuntu): status New Confirmed