Bluetooth sound card not detected - Bluetooth software blocked

Bug #1969982 reported by RICARDO DA SILVA LISBOA
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

When I upgraded from ubuntu 21.10 to 22.04 the bluetooth stopped working. I did a fresh install from scratch and bluetooth no longer works.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ricardo 3058 F.... pulseaudio
 /dev/snd/pcmC0D0p: ricardo 3058 F...m pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 22 15:37:34 2022
InstallationDate: Installed on 2022-04-22 (0 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: Bluetooth sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/11/2017
dmi.bios.release: 1.11
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: T-Rex_SK
dmi.board.vendor: Acer
dmi.board.version: V1.11
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.11
dmi.ec.firmware.release: 1.8
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd08/11/2017:br1.11:efr1.8:svnAcer:pnAspireES1-572:pvrV1.11:rvnAcer:rnT-Rex_SK:rvrV1.11:cvnAcer:ct10:cvrV1.11:skuAspireES1-572_1085_V1.11:
dmi.product.family: SKL
dmi.product.name: Aspire ES1-572
dmi.product.sku: Aspire ES1-572_1085_V1.11
dmi.product.version: V1.11
dmi.sys.vendor: Acer

Revision history for this message
RICARDO DA SILVA LISBOA (rlisboa2020) wrote :
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