[TUXEDO Aura 15 Gen1, Realtek ALC293, Speaker, Internal] No sound at all

Bug #1962033 reported by Alaeddine
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

I got no audio, despite restart the service with suggested command lines

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.13.0-10027.29~20.04.1tux1-tuxedo 5.13.19
Uname: Linux 5.13.0-10027-tuxedo x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: alaeddine 8183 F.... pulseaudio
 /dev/snd/controlC0: alaeddine 8183 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 23 19:10:53 2022
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 failed
Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio Generic
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: alaeddine 8183 F.... pulseaudio
 /dev/snd/controlC0: alaeddine 8183 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [TUXEDO Aura 15 Gen1, Realtek ALC293, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2021
dmi.bios.release: 7.8
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.07.08TTR3
dmi.board.asset.tag: Tag 12345
dmi.board.name: NL5xRU
dmi.board.vendor: NB01
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TUXEDO
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.08TTR3:bd03/18/2021:br7.8:svnTUXEDO:pnTUXEDOAura15Gen1:pvrNotApplicable:rvnNB01:rnNL5xRU:rvrNotApplicable:cvnTUXEDO:ct10:cvrN/A:skuAURA1501:
dmi.product.family: Not Applicable
dmi.product.name: TUXEDO Aura 15 Gen1
dmi.product.sku: AURA1501
dmi.product.version: Not Applicable
dmi.sys.vendor: TUXEDO

Revision history for this message
Alaeddine (codynamics) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.