[850XBD, Realtek ALC256, Black Headphone Out, Right] Background noise or low volume
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Laptop's (Samsung Odyssey) speaker works fine, but headphone presents incredibly low volume and buzzing/crackling noise only when sound is being played
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.13.0-30-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D0p: ipontes3olavy 1497 F...m pulseaudio
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 23 12:37:47 2022
InstallationDate: Installed on 2022-02-22 (0 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Right
Symptom_Type: High background noise, or volume is too low
Title: [850XBD, Realtek ALC256, Black Headphone Out, Right] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/19/2021
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P03AHZ.
dmi.board.
dmi.board.name: NP850XBD-XG2BR
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGLA185A0K-
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Odyssey Series
dmi.product.name: 850XBD
dmi.product.sku: SCAI-A5A5-
dmi.product.
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.