[EDIFIER X3 R, recording] Microphone is not detected as an audio input

Bug #1944606 reported by Amanda Arenales
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Device doesn't appear in the input options inside gnome sound controls. It appears in pavucontrol, but there is no port associated to it, and no sound is captured.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.11.0-34.36~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-34-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: amanda 2204 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: Unity
Date: Wed Sep 22 14:46:42 2021
InstallationDate: Installed on 2021-09-09 (13 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: EDIFIER X3 R
Symptom_Type: None of the above
Title: [EDIFIER X3 R, recording] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/30/2021
dmi.bios.release: 1.4
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.1
dmi.board.name: 0TMFFT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.4.1:bd03/30/2021:br1.4:svnDellInc.:pnVostro5402:pvr:sku0A03:rvnDellInc.:rn0TMFFT:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 5402
dmi.product.sku: 0A03
dmi.sys.vendor: Dell Inc.

Revision history for this message
Amanda Arenales (awarenales) wrote :
Revision history for this message
Hui Wang (hui.wang) wrote :

According to the PulseList.txt in the #1, the default input device should be "Digital Microphone - sof-hda-dsp":
Default source name: alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_6__source

I have no idea why "Device doesn't appear in the input options inside gnome sound controls", could you upload a picture to show it?

Revision history for this message
Amanda Arenales (awarenales) wrote :

I added the screenshot of the window where the input devices appear. There is only one available to select, which is the built-in mic. The headset is not there.

Revision history for this message
Hui Wang (hui.wang) wrote :

the built-in mic is in the input devices list, this is expected, and you expect the headset is in the list too, did you plug the headset into the audio jack?

Revision history for this message
Amanda Arenales (awarenales) wrote : Re: [Bug 1944606] Re: [EDIFIER X3 R, recording] Microphone is not detected as an audio input

it's a bluetooth device, and it's connected. The audio works as expected,
it's listed there as an output device and it works, but the microphone
isn't listed and doesn't work.

Em dom., 26 de set. de 2021 às 22:00, Hui Wang <email address hidden>
escreveu:

> the built-in mic is in the input devices list, this is expected, and you
> expect the headset is in the list too, did you plug the headset into the
> audio jack?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1944606
>
> Title:
> [EDIFIER X3 R, recording] Microphone is not detected as an audio input
>
> Status in alsa-driver package in Ubuntu:
> New
>
> Bug description:
> Device doesn't appear in the input options inside gnome sound
> controls. It appears in pavucontrol, but there is no port associated
> to it, and no sound is captured.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 5.11.0-34.36~20.04.1-generic 5.11.22
> Uname: Linux 5.11.0-34-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.20
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: amanda 2204 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: Unity
> Date: Wed Sep 22 14:46:42 2021
> InstallationDate: Installed on 2021-09-09 (13 days ago)
> InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64
> (20210819)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_Card: EDIFIER X3 R
> Symptom_Type: None of the above
> Title: [EDIFIER X3 R, recording] Recording problem
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/30/2021
> dmi.bios.release: 1.4
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.4.1
> dmi.board.name: 0TMFFT
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.4.1:bd03/30/2021:br1.4:svnDellInc.:pnVostro5402:pvr:sku0A03:rvnDellInc.:rn0TMFFT:rvrA00:cvnDellInc.:ct10:cvr:
> dmi.product.family: Vostro
> dmi.product.name: Vostro 5402
> dmi.product.sku: 0A03
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1944606/+subscriptions
>
>

Revision history for this message
Hui Wang (hui.wang) wrote :

If so, please select hsp/hfp from configuration, the A2DP only has output.

Revision history for this message
Amanda Arenales (awarenales) wrote :

I tried it, but it didn't work. It goes back to A2DP by itself

Em seg., 27 de set. de 2021 às 23:30, Hui Wang <email address hidden>
escreveu:

> If so, please select hsp/hfp from configuration, the A2DP only has
> output.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1944606
>
> Title:
> [EDIFIER X3 R, recording] Microphone is not detected as an audio input
>
> Status in alsa-driver package in Ubuntu:
> New
>
> Bug description:
> Device doesn't appear in the input options inside gnome sound
> controls. It appears in pavucontrol, but there is no port associated
> to it, and no sound is captured.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 5.11.0-34.36~20.04.1-generic 5.11.22
> Uname: Linux 5.11.0-34-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.20
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: amanda 2204 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: Unity
> Date: Wed Sep 22 14:46:42 2021
> InstallationDate: Installed on 2021-09-09 (13 days ago)
> InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64
> (20210819)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_Card: EDIFIER X3 R
> Symptom_Type: None of the above
> Title: [EDIFIER X3 R, recording] Recording problem
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/30/2021
> dmi.bios.release: 1.4
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.4.1
> dmi.board.name: 0TMFFT
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.4.1:bd03/30/2021:br1.4:svnDellInc.:pnVostro5402:pvr:sku0A03:rvnDellInc.:rn0TMFFT:rvrA00:cvnDellInc.:ct10:cvr:
> dmi.product.family: Vostro
> dmi.product.name: Vostro 5402
> dmi.product.sku: 0A03
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1944606/+subscriptions
>
>

Revision history for this message
Hui Wang (hui.wang) wrote :

If so, usually it is the issue on bluetooth host controller side. Either the kernel's driver issue or the bluetooth firmware's issue.

Please upload the log of '$usb-devices'.

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