Bluetooth not working

Bug #1939858 reported by Jim Goodsir
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Bluetooth was working but not connecting to speaker but said it was connected.
Then today bluetooth not working at all.

Description: Ubuntu 20.04.2 LTS
Release: 20.04

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jim 1526 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 13 00:51:32 2021
InstallationDate: Installed on 2020-05-25 (444 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: Bluetooth sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/03/2019
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X712FA.308
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X712FA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX712FA.308:bd06/03/2019:br5.13:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX712FA_X712FA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX712FA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: VivoBook
dmi.product.name: VivoBook_ASUSLaptop X712FA_X712FA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Jim Goodsir (jimgoodsir) wrote :
affects: ubuntu → alsa-driver (Ubuntu)
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