Alienware Area-51m / Realtek ALC215 multi-function headphone jacks configured incorrectly

Bug #1931813 reported by Mark Weaver
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

The built in laptop speakers / mic work ok
There are two 3.5mm jack ports which end up configured one as a headphone socket and one as a microphone, whereas in Windows they are multi-function ports that support headsets.

Adding `options snd-hda-intel index=0 model=dell-headset-multi` to /etc/modprobe.d/alsa-base.conf makes the port normally configured as headphones work (inserting anything shows a screen asking to know what was inserted -- headphones or headset) but the port normally configured as a microphone stays that way. I have done a bit of poking about but couldn't figure out how to make the pin configs the same (most of the documentation for compiling ALSA seems out of date).

I ran RtHDDump on Windows and attached the output from that in case it's useful.

Thanks!

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.11.0-18.19-generic 5.11.17
Uname: Linux 5.11.0-18-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mark 7732 F.... pulseaudio
 /dev/snd/pcmC0D0c: mark 7732 F...m pulseaudio
 /dev/snd/pcmC0D0p: mark 7732 F...m pulseaudio
 /dev/snd/controlC1: mark 7732 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 13 20:23:27 2021
InstallationDate: Installed on 2021-05-23 (21 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Mic, Left
Symptom_Type: None of the above
Title: [Alienware Area-51m, Realtek ALC215, Black Mic, Left] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 3/21/2019
dmi.bios.release: 1.3
dmi.bios.vendor: Alienware
dmi.bios.version: 1.3.2
dmi.board.name: Alienware Area-51m
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnAlienware:bvr1.3.2:bd3/21/2019:br1.3:svnAlienware:pnAlienwareArea-51m:pvr1.3.2:rvnAlienware:rnAlienwareArea-51m:rvrA00:cvnAlienware:ct10:cvrNotSpecified:
dmi.product.family: Alienware
dmi.product.name: Alienware Area-51m
dmi.product.sku: 08C4
dmi.product.version: 1.3.2
dmi.sys.vendor: Alienware
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-06-13T16:28:28.400989

Revision history for this message
Mark Weaver (blushingpenguin) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.