[TravelMate 8572G, Conexant CX20585, Speaker, Internal] fails after a while

Bug #1924899 reported by Giedrius
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

After some time, about 30s speakers stop work, but headphones still work. After switching off to on sound card profile sound in speakers can hear again until 30s.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-72.80-generic 5.4.101
Uname: Linux 5.4.0-72-generic x86_64
NonfreeKernelModules: nvidia wl
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: giedrius 1981 F.... pulseaudio
 /dev/snd/controlC0: giedrius 1981 F.... pulseaudio
 /dev/snd/pcmC0D0p: giedrius 1981 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Sun Apr 18 11:57:39 2021
InstallationDate: Installed on 2018-09-13 (947 days ago)
InstallationMedia: Xubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Built-in Audio - HDA Intel MID
Symptom_Jack: Speaker, Internal
Symptom_Type: Sound works for a while, then breaks
Title: [TravelMate 8572G, Conexant CX20585, Speaker, Internal] fails after a while
UpgradeStatus: Upgraded to focal on 2020-08-16 (244 days ago)
dmi.bios.date: 07/20/2011
dmi.bios.vendor: Phoenix
dmi.bios.version: V1.28
dmi.board.name: BAP50-CP
dmi.board.vendor: Acer
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenix:bvrV1.28:bd07/20/2011:svnAcer:pnTravelMate8572G:pvrNotApplicable:rvnAcer:rnBAP50-CP:rvrNotApplicable:cvnAcer:ct10:cvrN/A:
dmi.product.name: TravelMate 8572G
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer

Revision history for this message
Giedrius (kraujinis) wrote :
affects: ubuntu → alsa-driver (Ubuntu)
Revision history for this message
Hui Wang (hui.wang) wrote :

When speaker can't output sound, please run 'alsa-info' and 'pacmd list > pacmd-list.txt', then check if speaker could work or not. And upload the alsa-info.txt and pacmd-list.txt.

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