No Sound in Hardy

[dancer58]

Hardy 8.04 alpha3 with all current updates

I do not have any sound. If I open System/Preferences/Sound there is no device listed. ( sound worked in Gutsy )

Here is alsa-info.sh:
name=harold&type=33&description=/tmp/alsa-info.txt&expiry=&s=Submit+Post&content=
!!################################
!!ALSA Information Script v 0.4.36
!!################################

!!Script ran on: Thu Feb 14 18:54:39 CST 2008

!!Linux Distribution
!!------------------

Ubuntu hardy (development branch) \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu hardy (development branch)"

!!Kernel Information
!!------------------

Kernel release: 2.6.24-7-generic
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.16
Library version:
Utilities version: 1.0.15

!!Loaded ALSA modules
!!-------------------

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)

!!Advanced information - PCI Vendor/Device/Susbsystem ID's
!!--------------------------------------------------------

00:1b.0 0403: 8086:284b (rev 02)
 Subsystem: 1043:81ec

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-usx2y: index=-2
snd-usb-caiaq: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388

!!Loaded sound module options
!!--------------------------

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 1 2008-02-14 18:05 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 2008-02-14 18:05 /dev/snd/timer

!!ALSA configuration files
!!------------------------

!!User specific config file (~/.asoundrc)

# ALSA library configuration file

# Include settings that are under the control of asoundconf(1).
# (To disable these settings, comment out this line.)
</home/harold/.asoundrc.asoundconf>

!!asoundconf-generated config file

# ALSA library configuration file managed by asoundconf(1).
#
# MANUAL CHANGES TO THIS FILE WILL BE OVERWRITTEN!
#
# Manual changes to the ALSA library configuration should be implemented
# by editing the ~/.asoundrc file, not by editing this file.
pcm.!default { type pulse }
ctl.!default { type pulse }

!!Aplay/Arecord output
!!------------

APLAY

ARECORD

!!Amixer output
!!-------------

!!Alsactl output
!!-------------

!!All Loaded Modules
!!------------------

Module
af_packet
rfcomm
l2cap
nfsd
lockd
nfs_acl
auth_rpcgss
sunrpc
exportfs
ppdev
ipv6
acpi_cpufreq
cpufreq_ondemand
cpufreq_userspace
cpufreq_stats
cpufreq_powersave
cpufreq_conservative
freq_table
sbs
ac
sbshc
container
dock
video
output
battery
iptable_filter
ip_tables
x_tables
sbp2
lp
evdev
parport_pc
parport
snd_hda_intel
snd_pcm_oss
snd_mixer_oss
hci_usb
bluetooth
snd_pcm
snd_page_alloc
serio_raw
psmouse
nvidia
atl1
mii
snd_hwdep
i2c_core
snd_seq_dummy
snd_seq_oss
snd_seq_midi
snd_rawmidi
snd_seq_midi_event
snd_seq
snd_timer
snd_seq_device
snd
pcspkr
button
soundcore
intel_agp
agpgart
iTCO_wdt
iTCO_vendor_support
shpchp
pci_hotplug
ext3
jbd
mbcache
sg
ide_disk
ide_cd
sd_mod
cdrom
usbhid
hid
pata_jmicron
ata_piix
pata_acpi
ata_generic
jmicron
ahci
generic
ohci1394
libata
ieee1394
ide_core
scsi_mod
ehci_hcd
uhci_hcd
usbcore
thermal
processor
fan
fuse

Please let me know if there is something I can try.
I am new to linux

Thanks Harold

[Iulian Udrea (iulian)]

Thank you for your bug report. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. I have classified this bug as a bug in linux.

[Leann Ogasawara (leannogasawara)]

Hi dancer58,

Care to take a look at the following wiki to see if anything there helps.

https://wiki.ubuntu.com/DebuggingSoundProblems

Thanks.

[dancer58 (dancer581)]

I had already looked there
That is where I got alsa-info.sh that I used to send the information

I do not know much about linux but I do not think there was anything I saw that seemed to be useful

Because of my lack of knowledge I may miss something. Please let me know if I should send something else

Harold

[Leann Ogasawara (leannogasawara)]

Care to test with an Alpha4 LiveCD? The reason I ask is that I have the same audio controller and sound is working perfectly. Thanks.

[dancer58 (dancer581)]

It was worth a try but I still have no sound

Harold

[Leann Ogasawara (leannogasawara)]

When you ran the Alpha4 LiveCD, did you verify all the volume controls were unmuted. I recall if you use gnome-volume-control, got to Edit->Preferences, enable each option. In particular I believe the "Surround" option was muted by default and it needs to be unmuted. Thanks.

[dancer58 (dancer581)]

If I go to preferences I get the message you see in the attachment

if I go to open volume control I get a message "no volume control and/or drivers found"

I tried liveCD and had the same errors ( both alpha3/alpha4 )

Any other ideas ?

Harold

[dancer58 (dancer581)]

What is the status of this bug.
I am using Hardy Alpha5 now
Is there something I should do?

I looked in /dev/snd and I only see 2 files "seq and timer".
I booted Gutsy live CD and there were several others there, sound works in Gutsy

Harold

[Leann Ogasawara (leannogasawara)]

Try using 'alsamixer' from a terminal window and make sure all sound levels are unmuted and turned up. By default, ALSA 1.0.16 in Hardy mutes some controls which need to be unmuted before sound can be heard. I just tested Hardy Alpha5 LiveCD and after unmuting, sound is working fine.

00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 02)

:~$ cat /proc/asound/card0/codec#0 | head
Codec: SigmaTel STAC9228
Address: 0
Vendor Id: 0x83847616
Subsystem Id: 0x102801f3
Revision Id: 0x100201

[dancer58 (dancer581)]

Here is the results

cat /proc/asound/card0/codec#0 | head
cat: /proc/asound/card0/codec#0: No such file or directory

root@asus:/home/harold# alsamixer
alsamixer: function snd_ctl_open failed for default: No such device

I looked in :
/proc/asound there is no card0 or codec#0

Wish I knew more about linux, but I suspect there is not a driver being loaded

Any other suggestions ?

Harold

[Leann Ogasawara (leannogasawara)]

I noticed the following in your alsa-info output:

!!ALSA configuration files
!!------------------------

!!User specific config file (~/.asoundrc)

Just curious if you've modified anything on your own which may have broke something? I don't have this on my machine.

[dancer58 (dancer581)]

No I have not modified anything
I have done new install of Hardy 3 times with same results (alpha3 twice and alpha4 once)

There is no sound when booting live CD on any Hardy but there is in Gutsy

Good question though, I have been known to break things in WinXP :)

Harold

[Caroline Ford (secretlondon)]

Submitter added new information as a new bug. Bug set as duplicate and info attached here instead.

[James Westby (james-w)]

Hi,

dancer58 added some more information in bug 197382,
which is now marked as a duplicate of this.

Thanks,

James

[dancer58 (dancer581)]

I installed from alpha6 live CD and still no sound

[dancer58 (dancer581)]

bata live CD still no sound

[dancer58 (dancer581)]

Can anyone tell me what the status of this bug is
It's been a month and a half

Thanks
Harold

[NoOp (glgxg)]

Can you provide the output of:

uname -a

If you are using the -386 kernel vs the -generic kernel, see:
My entry in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/204667/

<quote>
I discovered the same problem today when using the 2.6.24.14-386 kernel - required to enable ltmodem/LucentAgere winmodem on my IBM ThinkPad. If I boot into the -generic kernel, all sound works out of the box. If I boot using the -386 kernel no sound.

My resolution:

sudo apt-get install linux-386

[That pulls in the complete kernel, including the missing linux-ubuntu-modules-2.6.24-<currentrev>-386 modules.]
Reboot.
All sound etc., works just fine now.
</quote>

[dancer58 (dancer581)]

I installed 386 but it did not help.
It's a bit frustrating but I keep trying everybody's suggestions

I suspect that the driver is not being loaded but I don't know how to tell, I.ve got a lot to learn about Linux.

Thanks
Harold

[dancer58 (dancer581)]

I checked drivers in Gutsy and under "lib/modules/2.6.22-14/kernal/sound" there is:
ac97_bus.ko
sound_firmware.ko
soundcore.ko

The sound_firmware.ko is missing under Hardy

I am looking for answers
I have not heard anything for a long time
Is this bug being worked on???????????

Thanks
Harold

[Tim Jones (tim-mr-dog)]

I've also no sound after fresh install of 8.04 LTS.

alsa-info.sh into at http://pastebin.ca/999570

[dancer58 (dancer581)]

I finally got sound to work!!!!!!!!!!!!!

I removed Alsa and installed oss-4.1-build080423

[Mackenzie Morgan (maco.m)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Intrepid Ibex. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

[cairnsww (cairnsww)]

I can confirm that my sound works using the live CD of alpha 5, but it
is very soft even with everything turned to the maximum.

Bill

On Sun, 2008-09-21 at 22:37 +0000, Mackenzie Morgan wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. The issue that you reported is one that should be
> reproducible with the live environment of the Desktop CD of the
> development release - Intrepid Ibex. It would help us greatly if you
> could test with it so we can work on getting it fixed in the next
> release of Ubuntu. You can find out more about the development release
> at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your
> help.
>
> ** Changed in: alsa-driver (Ubuntu)
> Status: Confirmed => Incomplete
>

[Mackenzie Morgan (maco.m)]

While running from the Alpha 5 cd, could you include the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems ?

[cairnsww (cairnsww)]

Well no I couldn't because I could not figure out how to run the script
while running from a live CD. I did run it under 8.04 and the results
should be there.

Bill

On Mon, 2008-09-22 at 16:06 +0000, Mackenzie Morgan wrote:
> While running from the Alpha 5 cd, could you include the information
> requested from the "Reporting Sound Bugs" section of
> https://wiki.ubuntu.com/DebuggingSoundProblems ?
>
> ** Changed in: linux (Ubuntu)
> Sourcepackagename: alsa-driver => linux
>

[Mackenzie Morgan (maco.m)]

Could you not get online with the livecd?

[cairnsww (cairnsww)]

On Thu, 2008-09-25 at 18:37 +0000, Mackenzie Morgan wrote:
> Could you not get online with the livecd?
>

Yes.

Perhaps I am just being silly - but I got to the site with the script
and then said to myself, "What do I do now?" I could not save the script
anywhere to execute it. (I did not have any removable drives handy). I
don't know of any way of executing a script from memory.

Or is my abysmal ignorance too shocking?

Bill

[dancer58 (dancer581)]

I tried live CD with 810 Alpa6 and I do have sound. :-)
With 804 I have to use OSS4.1 to get sound

Harold

[cairnsww (cairnsww)]

Well, with the help of a memory stick, I finally managed to run the
script. The results are at:

http://www.alsa-project.org/db/?f=7e2c05dd804a1f2a69b7c347792694d72e35fbea

I hope that the results are worth the effort!

Bill

On Thu, 2008-09-25 at 19:30 +0000, POps wrote:
> On Thu, 2008-09-25 at 18:37 +0000, Mackenzie Morgan wrote:
> > Could you not get online with the livecd?
> >
>
> Yes.
>
> Perhaps I am just being silly - but I got to the site with the script
> and then said to myself, "What do I do now?" I could not save the script
> anywhere to execute it. (I did not have any removable drives handy). I
> don't know of any way of executing a script from memory.
>
> Or is my abysmal ignorance too shocking?
>
> Bill
>

[Daniel T Chen (crimsun)]

Marking fixed as per dancer58's report for alpha 6.

For reference, here is the fix from alsa-kernel/pci/hda/patch_analog.c::ad1988_cfg_tbl[]:

SND_PCI_QUIRK(0x1043, 0x81ec, "Asus P5B-DLX", AD1988_6STACK_DIG),

The above corresponds to model=6stack-dig