[N550JV, Realtek ALC668, Speaker, Internal] fails after a while

Bug #1919365 reported by erenyilmaz
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

When a sound starts playing, no sound is heard until I change the volume either from the volume control panel or from the media keys. This happens in internet videos, spotify, games etc. When I stop a sound, after a few seconds, I hear a sound like something is shut down. After that I need to repeat this to hear sound. If I play sound before hearing the shut down sound, it plays correctly.

I could not find any logs or clues what is causing this. I am not sure whether this is related with pulseaudio or alsa.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-67.75-generic 5.4.94
Uname: Linux 5.4.0-67-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: eren 17122 F.... pulseaudio
 /dev/snd/controlC1: eren 17122 F.... pulseaudio
 /dev/snd/pcmC1D0p: eren 17122 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 16 22:10:37 2021
InstallationDate: Installed on 2019-12-04 (467 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulseAudioLog:
 Mar 15 22:46:38 eren-lp dbus-daemon[1026]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.31' (uid=124 pid=1355 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined")
 Mar 16 22:07:32 eren-lp pulseaudio[17080]: Failed to open cookie file '/root/.config/pulse/cookie': No such file or directory
 Mar 16 22:07:32 eren-lp pulseaudio[17080]: Failed to load authentication key '/root/.config/pulse/cookie': No such file or directory
 Mar 16 22:07:32 eren-lp pulseaudio[17080]: Failed to open cookie file '/root/.pulse-cookie': No such file or directory
 Mar 16 22:07:32 eren-lp pulseaudio[17080]: Failed to load authentication key '/root/.pulse-cookie': No such file or directory
Symptom_Type: Sound works for a while, then breaks
Title: [N550JV, Realtek ALC668, Speaker, Internal] fails after a while
UpgradeStatus: Upgraded to focal on 2020-05-23 (297 days ago)
dmi.bios.date: 11/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JV.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N550JV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JV.208:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnN550JV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: N
dmi.product.name: N550JV
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
erenyilmaz (evliya) wrote :
affects: ubuntu → alsa-driver (Ubuntu)
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