[81D6, Realtek Generic, Speaker, Internal] No sound at all

Bug #1916599 reported by River Weems on 2021-02-23
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

lenovo ideapad 330-15 ast is getting no sound at all ive tried every possible solution to fix the problem I really need help

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rweems30241 766 F.... pulseaudio
 /dev/snd/controlC0: rweems30241 766 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 23 07:46:02 2021
InstallationDate: Installed on 2021-02-23 (0 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rweems30241 766 F.... pulseaudio
 /dev/snd/controlC0: rweems30241 766 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [81D6, Realtek Generic, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2019
dmi.bios.release: 1.13
dmi.bios.vendor: LENOVO
dmi.bios.version: 8UCN13WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330-15AST
dmi.ec.firmware.release: 1.13
dmi.modalias: dmi:bvnLENOVO:bvr8UCN13WW:bd04/23/2019:br1.13:efr1.13:svnLENOVO:pn81D6:pvrLenovoideapad330-15AST:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad330-15AST:
dmi.product.family: ideapad 330-15AST
dmi.product.name: 81D6
dmi.product.sku: LENOVO_MT_81D6_BU_idea_FM_ideapad 330-15AST
dmi.product.version: Lenovo ideapad 330-15AST
dmi.sys.vendor: LENOVO

River Weems (rweems7430) wrote :
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