After Closing and Re-Opening the lid, a painful Static sound can be heard, this static cannot be turned down or off, even when changing the system volume, and can only be stopped by a full system restart.

Bug #1912277 reported by Zekiah-A
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Every time that i close the laptop lid and then re-open and log in, the speakers emit a static sound that cannot be muted, nor can it be turned off, even when disabling all audio in system settings. This is a large inconvenience as it drowns out all other audio of videos, music etc. The only way that it can be stopped is by doing a system restart.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-38.43~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-38-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: zekiah 983 F.... pulseaudio
 /dev/snd/pcmC0D0c: zekiah 983 F...m pulseaudio
 /dev/snd/pcmC0D0p: zekiah 983 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 18 23:13:14 2021
InstallationDate: Installed on 2021-01-10 (8 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [Inspiron 5577, Realtek ALC3246, Speaker, Internal] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2018
dmi.bios.release: 1.1
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.3
dmi.board.name: 090HMC
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:br1.1:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5577
dmi.product.sku: 07E1
dmi.product.version: 1.1.3
dmi.sys.vendor: Dell Inc.

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Zekiah-A (zekiahepic) wrote :
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