No Sound on ASUS ZenBook UX463FL_Q427FL
Bug #1900253 reported by
Lau
This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| alsa-driver (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
Bug Description
This seems related to https:/
- same soundcard (Realtek ALC294).
- Ubuntu 20.04 (kernel - 5.4.0-51-generic #56-Ubuntu SMP)
- Internal speakers work
- Jack (heaphones, external speakers) do not (cracking sound apparently correlated with laptop activity)
| summary: |
- No Soung on ASUS + No Soung on ASUS ZenBook UX463FL_Q427FL |
Revision history for this message
| Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote Missing required logs. | #1 |
| Changed in linux (Ubuntu): | |
| status: | New → Incomplete |
| description: | updated |
| summary: |
- No Soung on ASUS ZenBook UX463FL_Q427FL + No Sound on ASUS ZenBook UX463FL_Q427FL |
| affects: | linux (Ubuntu) → alsa-driver (Ubuntu) |
Revision history for this message
| Launchpad Janitor (janitor) wrote | #2 |
| Changed in alsa-driver (Ubuntu): | |
| status: | Incomplete → Expired |
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This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1900253
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.