No sound on Ubuntu 18.04 regardless of any action
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I've had some trouble with sound recently after an update, it won't turn on. I've tried numerous things: from playing around with alsamixer, pulseaudio, pavucontrol to alsa force-reload and reinstalling alsamixer and pulseaudio. No result. It displays everything correctly and seems to be working, but the sound won't come out. On Windows it works perfectly. It did work well before, it just turned off unexpectedly.
I have a dual boot Ubuntu 18.04 with Windows 10, maybe that causes the bug.
I think so because I've had some trouble with my wi-fi adapter not found, which was caused by Windows fast-boot option enabled.
I've asked questions on askubuntu and linux stackexchange, no one knows. Someone suggested that I need to report a bug, and that's what I'm doing. I'm attaching link to the question, as I posted some information there:
https:/
I am not sure what I can do now to enable it...
Please help.
$ lsb_release -rd:
Description: Ubuntu 18.04.5 LTS
Release: 18.04
$ cat /proc/asound/
Advanced Linux Sound Architecture Driver Version k5.4.0-45-generic.
$ aplay --version:
aplay: version 1.1.3 by Jaroslav Kysela <email address hidden>
I hope that I have given enough info about the bug, however if anything else is required, please feel free to ask me. Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.4.0-45-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 7 15:23:50 2020
InstallationDate: Installed on 2020-08-27 (10 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: HD-Audio Generic - HD-Audio Generic
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [ROG Zephyrus G15 GA502IV_GA502IV, Realtek ALC294, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/03/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GA502IV.207
dmi.board.
dmi.board.name: GA502IV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: ROG Zephyrus G15
dmi.product.name: ROG Zephyrus G15 GA502IV_GA502IV
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.