Activity log for bug #1886493

Date Who What changed Old value New value Message
2020-07-06 14:41:47 FAUVE Sylvain bug added bug
2020-07-06 14:43:51 FAUVE Sylvain description Ubuntu Release : ubuntu 20.04 LTS release 20.04 Driver : alsa-base : 1.0.25+dfsg-0ubuntu5 On Galaxy Book Ion (model NP950XCJ-X01, from 2020) The audio device (AKG Stereo Speakers) is detected as : sof-hda-dsp Profile : Play HiFi quality music But I get no sound either from the speakers of headphone jack. Guessing a driver issue, hardware not properly detected. Note : Laptop was provided with windows10, no sound ok here (so it's not an hardware issue). Thanks. Ubuntu Release : ubuntu 20.04 LTS release 20.04 Driver : alsa-base : 1.0.25+dfsg-0ubuntu5 On Galaxy Book Ion (model NP950XCJ-X01, from 2020) The audio device (AKG Stereo Speakers) is detected as : sof-hda-dsp Profile : Play HiFi quality music But I get no sound either from the speakers of headphone jack. Guessing a driver issue, hardware not properly detected. Note : Laptop was provided with windows10, sound is ok on windows (so it's not an hardware issue). Thanks.
2020-07-23 21:02:52 jhubuntu20 bug added subscriber John Hoff
2020-07-30 17:18:25 Launchpad Janitor alsa-driver (Ubuntu): status New Confirmed
2020-08-20 08:53:49 keerouca bug added subscriber xuegangliu
2020-08-26 07:48:08 keerouca information type Public Public Security
2020-08-26 07:48:12 keerouca information type Public Security Private Security
2020-08-26 07:48:16 keerouca information type Private Security Public