[X570 AORUS ULTRA, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] Underruns, dropouts or crackling sound

Bug #1883781 reported by Rim
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

I have continuous noise / constant "shooting" instead of the audio and video. I guess it appeared after the latest Ubuntu update. I cannot watch any video, hear any sound in any program, only glitches, shattering noise, and video freezing.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: airim 1808 F.... pulseaudio
 /dev/snd/controlC0: airim 1808 F.... pulseaudio
 /dev/snd/pcmC1D0p: airim 1808 F...m pulseaudio
 /dev/snd/timer: airim 1808 f.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 16 23:09:41 2020
InstallationDate: Installed on 2020-01-08 (160 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_PulseAudioLog: июн 16 23:06:40 airim dbus-daemon[1055]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.31' (uid=124 pid=1242 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined")
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [X570 AORUS ULTRA, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] Underruns, dropouts or crackling sound
UpgradeStatus: Upgraded to focal on 2020-04-25 (52 days ago)
dmi.bios.date: 12/06/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F11
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ULTRA
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSULTRA:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSULTRA:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X570 AORUS ULTRA
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Rim (shayakhmetov-rim) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.