[XPS 15 7590, Realtek ALC3266, Black Headphone Out, Left] Playback problem
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
My headphones stopped playing sound a few days ago, except for the occasional 'pop' when I select them as output.
The laptop speakers still work when they're select as output.
I've tried unplugging other devices, rebooting, plugging my headphone jack out and back in. When I plug my headphone into a different laptop running 18.04 they work fine.
What's odd to me is that Ubuntu seems eager to select my Yeti Microphone as the output device. The bars under 'Output' and 'Input' both light up when I play sound or snap my fingers.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.4.0-37-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D0c: mathijs 2185 F...m pulseaudio
/dev/snd/pcmC0D0p: mathijs 2185 F...m pulseaudio
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 11 10:46:20 2020
InstallationDate: Installed on 2020-04-27 (45 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitec
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: Only some of outputs are working
Title: [XPS 15 7590, Realtek ALC3266, Black Headphone Out, Left] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.0
dmi.board.name: 0T8KGX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 15 7590
dmi.product.sku: 0905
dmi.sys.vendor: Dell Inc.
Status changed to 'Confirmed' because the bug affects multiple users.