[Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
There is no audio from headphones. HDMI speakers work fine.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.4.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: XFCE
Date: Mon Jun 1 23:20:52 2020
InstallationDate: Installed on 2020-06-02 (0 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: No sound at all
Title: [Vostro 3470, Realtek ALC891, Black Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.13.0
dmi.board.name: 03NJH0
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Vostro
dmi.product.name: Vostro 3470
dmi.product.sku: 0869
dmi.sys.vendor: Dell Inc.
mtime.conffile.
It is a known issue, just fixed in the pulseaudio, please try latest pulseaudio ubuntu3.3? If it doesn't work, please talk to Kaiheng, he knows what exact version will include the fix.