[Ubuntu Audio Settings] Audio device switching not working correctly

Bug #1881122 reported by Daniel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

In Ubuntu 18.04 switching between audio devices worked flawlessly.

After upgrading to 20.04 not so much: When I try to switch between Logitech G930 and Soundblaster X-FI Audio devices, either the system sounds and/or programs which are already started do not playback any sounds. In some cases, system sounds (incl. the sound test) do not play, but programs do. It is really weird and I have a hard time reproducing the issue as well as the solution.

Sometimes I play around with alsamixer and switch between the selected sound devices there and afterwards switch the device in the settings panel. It then more often than not works again as intended.

If you have any suggestions on how to run down further details for this bug to enable you to bugfix this, tell me and I will try to provide further info.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu May 28 14:36:05 2020
InstallationDate: Installed on 2020-02-13 (105 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset successful
Symptom_Card: G930 - Logitech G930 Headset
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [USB-Audio - Logitech G930 Headset, playback] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/03/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.20
dmi.board.name: H87 Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.20:bd08/03/2015:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87Pro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

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Daniel (dapari) wrote :
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