After upgrade to 20.04, cursor scroll stutters when earphone is plugged in

Bug #1880363 reported by Agniva De Sarker
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hi,

I am having this weird issue after upgrading to 20.04. There are primarily 2 issues, all related to the fact of inserting earphones in my laptop. The moment I insert the earphones:
- The cursor movement starts to stutter and eventually stops after a second or two. This happens when I am trying to go up or down in my code editor.
- Paused Youtube videos automatically start resuming themselves. It seems like this is a feature somewhere, but after a lot of googling, I was unable to find anything related.

The issues only happen when I plug in my earphones and stop when I take them out. And this started to happen immediately after I upgraded to 20.04.

Any guidance will be much appreciated. Happy to provide more info.

Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: agniva 1579 F.... pulseaudio
 /dev/snd/controlC0: agniva 1579 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun May 24 11:43:30 2020
InstallationDate: Installed on 2019-12-10 (166 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Right
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [20QD001UUS, Realtek ALC285, Black Headphone Out, Right] Playback problem
UpgradeStatus: Upgraded to focal on 2020-05-03 (21 days ago)
dmi.bios.date: 07/04/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2HET30W (1.13 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20QD001UUS
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QD001UUS:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QD001UUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 7th
dmi.product.name: 20QD001UUS
dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th
dmi.product.version: ThinkPad X1 Carbon 7th
dmi.sys.vendor: LENOVO
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-03-24T09:48:45.254365

Revision history for this message
Agniva De Sarker (agnivade) wrote :
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