[HP Pavilion 15 Notebook PC, Realtek ALC3241, Speaker, Internal] No sound at all

[Abhirup Pal]

There is no sound at all.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: abhi 1362 F.... pulseaudio
 /dev/snd/controlC0: abhi 1362 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon May 11 20:31:56 2020
InstallationDate: Installed on 2020-05-06 (5 days ago)
InstallationMedia: It
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: abhi 1362 F.... pulseaudio
 /dev/snd/controlC0: abhi 1362 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [HP Pavilion 15 Notebook PC, Realtek ALC3241, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/11/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2281
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.13
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.06:bd06/11/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0976100000405F10000610180:rvnHewlett-Packard:rn2281:rvr77.13:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.sku: G8D90PA#ACJ
dmi.product.version: 0976100000405F10000610180
dmi.sys.vendor: Hewlett-Packard

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and help make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read 'How to report bugs effectively' http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Thanks!

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]