Terratec 6Fire DMX snd-usb-6fire 2-4:1.0: unable to receive device firmware state.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
The external USB Audio Interface Terratec DMX 6Fire is not working.
Connecting it gives the following output in dmesg:
[ 652.274154] usb 2-4: USB disconnect, device number 5
[ 656.978219] usb 2-4: new high-speed USB device number 8 using xhci_hcd
[ 657.000514] usb 2-4: New USB device found, idVendor=0ccd, idProduct=0080, bcdDevice= 1.01
[ 657.000519] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 657.000522] usb 2-4: Product: DMX 6Fire USB
[ 657.000524] usb 2-4: Manufacturer: TerraTec
[ 657.000527] usb 2-4: SerialNumber: 00000000000A468B
[ 657.001019] snd-usb-6fire 2-4:1.0: unable to receive device firmware state.
[ 657.001032] snd-usb-6fire: probe of 2-4:1.0 failed with error -11
I used an unaltered 20.04 live USB enviroment to rule out other packages I might have installed.
1) Release:
Description: Ubuntu 20.04 LTS
Release: 20.04
2) Version of package:
Not sure about that.
My guess is, that it is related to module snd-usb-6fire so here is the output of modinfo
filename: /lib/modules/
license: GPL v2
description: TerraTec DMX 6Fire USB audio driver
author: Torsten Schenk <email address hidden>
firmware: 6fire/dmx6firec
firmware: 6fire/dmx6firea
firmware: 6fire/dmx6firel
srcversion: CB3529736C1EBE5
alias: usb:v0CCDp0080d
depends: snd-pcm,
retpoline: Y
intree: Y
name: snd_usb_6fire
vermagic: 5.4.0-26-generic SMP mod_unload
sig_id: PKCS#7
signer: Build time autogenerated kernel key
sig_key: 2E:1C:6B:
sig_hashalgo: sha512
signature: 5B:92:9F:
B0:84:
AE:10:
35:73:
6C:93:
F4:19:
9E:89:
7C:FE:
5C:51:
3D:67:
D8:27:
82:11:
0D:E8:
BF:8B:
C8:37:
F9:F1:
72:89:
01:DB:
8E:2C:
0F:88:
7B:97:
DE:79:
59:B8:
18:84:
F3:DC:
C9:65:
parm: index:Index value for the 6fire sound device (array of int)
parm: id:ID string for the 6fire sound device. (array of charp)
parm: enable:Enable the 6fire sound device. (array of bool)
3) What you expected to happen
That I can use the inputs and outputs of the audio device
4) What happened instead
Alsa is not detecting the device.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.4.0-26-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CasperVersion: 1.445
CurrentDesktop: ubuntu:GNOME
Date: Sat May 2 10:49:14 2020
LiveMediaBuild: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/26/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.39
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.59
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 840 G1
dmi.product.sku: D1F44AV
dmi.product.
dmi.sys.vendor: Hewlett-Packard