[HDA-Intel - HDA Intel PCH, playback] Hum problem

Bug #1875828 reported by Adrian Jones on 2020-04-29
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
High
Unassigned

Bug Description

On upgrading from Ubuntu 18LTS to 20.04LTS I find that if I stop playing sound 5 seconds after stopping any correctly playing sounds (video / music / radio / system ) a loud hum starts in both speakers. This is volume independent. Before the speakers would just turn off automatically and go into standby mode.

expected action........... stop playing a sound and speakers go silent

current action .......... stop playing a sound and 5 seconds later speakers go from silent to a loud volume independent hum

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: adrian 2706 F.... pulseaudio
 /dev/snd/pcmC0D0p: adrian 2706 F...m pulseaudio
 /dev/snd/controlC1: adrian 2706 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 29 10:13:38 2020
InstallationDate: Installed on 2018-05-20 (709 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Sound Core3D [Sound Blaster Recon3D / Z-Series] (SB1570 SB Audigy Fx) - HDA Creative
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [HDA-Intel - HDA Intel PCH, playback] Playback problem
UpgradeStatus: Upgraded to focal on 2020-04-24 (5 days ago)
dmi.bios.date: 11/07/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F23
dmi.board.asset.tag: Default string
dmi.board.name: H110M-S2H-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: 7438200-003
dmi.chassis.type: 3
dmi.chassis.vendor: NOVATECH LTD
dmi.chassis.version: V1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF23:bd11/07/2017:svnNOVATECHLTD:pnMBB-71004:pvrV1.0:rvnGigabyteTechnologyCo.,Ltd.:rnH110M-S2H-CF:rvrx.x:cvnNOVATECHLTD:ct3:cvrV1.0:
dmi.product.family: AMI PLATFORM
dmi.product.name: MBB-71004
dmi.product.sku: MBB-71004
dmi.product.version: V1.0
dmi.sys.vendor: NOVATECH LTD

Adrian Jones (adrianjones506) wrote :
affects: ubuntu → alsa-driver (Ubuntu)
Hui Wang (hui.wang) wrote :

Please try previous kernel like the one in the 18.04, that means old kernel + 20.04 rootfs, does the noise disappear?

Adrian Jones (adrianjones506) wrote :

sorry but how do I change the kernel? revert back totally to 18.04 ??

20 seems highly unstable with the copy/paste failure as well ..

Adrian Jones (adrianjones506) wrote :

I am running the latest Gnome 3.36.1 that I can upgrade to .. the 3.36.2 doesn't appear to be released

Hui Wang (hui.wang) wrote :

For example, to install mainline kernel 5.2-rc6: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.2-rc6/

or mainline kernel 5.0: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.0

Adrian Jones (adrianjones506) wrote :

thank you for helping but that means nothing to me ...

Adrian Jones (adrianjones506) wrote :

uname -rs keeps returning the Linux 5.4.0-28-generic despite having upgraded the kernel to either of the solutions you mentioned.. it says it has upgraded successfully then after the reboot returns the same variant.

This is the sort of problem I would have expected from a beta release and most certainly not a LTS

I know this is done with volunteers but as a basic user I should not have to be replacing kernels ... I'm still not sure why I am trying to replace a kernel when the Gnome variant is still not updating .. are they the one and the same? if they are why are they on different variants? if they aren't then what I am doing tinkering with the kernel?

there is no clear place that outlines the relationships between the various components .. its just assumed knowledge!

Download full text (3.4 KiB)

not sure if I just reply to you or not .. I've managed to install mainline kernel .5.2. and 5.0 and then come forwards to even the latest 5.6 and the problem is still there ...
Regards Adrian

________________________________
From: <email address hidden> <email address hidden> on behalf of Hui Wang <email address hidden>
Sent: Thursday, April 30, 2020 1:30 PM
To: <email address hidden> <email address hidden>
Subject: [Bug 1875828] Re: [HDA-Intel - HDA Intel PCH, playback] Hum problem

For example, to install mainline kernel 5.2-rc6:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.2-rc6/

or mainline kernel 5.0: https://kernel.ubuntu.com/~kernel-
ppa/mainline/v5.0

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https://bugs.launchpad.net/bugs/1875828

Title:
  [HDA-Intel - HDA Intel PCH, playback] Hum problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  On upgrading from Ubuntu 18LTS to 20.04LTS I find that if I stop
  playing sound 5 seconds after stopping any correctly playing sounds
  (video / music / radio / system ) a loud hum starts in both speakers.
  This is volume independent. Before the speakers would just turn off
  automatically and go into standby mode.

  expected action........... stop playing a sound and speakers go
  silent

  current action .......... stop playing a sound and 5 seconds later
  speakers go from silent to a loud volume independent hum

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/controlC0: adrian 2706 F.... pulseaudio
   /dev/snd/pcmC0D0p: adrian 2706 F...m pulseaudio
   /dev/snd/controlC1: adrian 2706 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Apr 29 10:13:38 2020
  InstallationDate: Installed on 2018-05-20 (709 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Sound Core3D [Sound Blaster Recon3D / Z-Series] (SB1570 SB Audigy Fx) - HDA Creative
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: None of the above
  Title: [HDA-Intel - HDA Intel PCH, playback] Playback problem
  UpgradeStatus: Upgraded to focal on 2020-04-24 (5 days ago)
  dmi.bios.date: 11/07/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F23
  dmi.board.asset.tag: Default string
  dmi.board.name: H110M-S2H-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: 7438200-003
  dmi.chassis.type: 3
  dmi.chassis.vendor: NOVATECH LTD
  dmi.chassis.version: V1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF23:bd11/07/2017:svnNOVATECHLTD:pnMBB-71004:pvrV1.0:rvnGigabyteTechnologyCo.,Ltd.:rnH110M-S2H-CF:rvrx.x:cvnNOVATECHLTD:ct3:cvrV1.0:
 ...

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Changed in alsa-driver (Ubuntu):
importance: Undecided → High
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