On startup plugged-in Heaphones are not recognized

Bug #1875807 reported by Zingam
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

If headphones are plugged-in an app appears to ask me if I want to enable them. If the headphones are already plugged-in on a bood/login they are not recognized and the sound comes out of built-in speakers. I need to un-plug and replug the headphone jack to enable the headphone sound output.
If headphones are already plugged in the system should use them automatically.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hristo 1024 F.... pulseaudio
 /dev/snd/pcmC0D0p: hristo 1024 F...m pulseaudio
 /dev/snd/controlC1: hristo 1024 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 29 10:18:03 2020
InstallationDate: Installed on 2019-10-19 (193 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: None of the above
Title: [Inspiron 15 7000 Gaming, Realtek ALC3246, Black Headphone Out, Front] Playback problem
UpgradeStatus: Upgraded to focal on 2020-04-23 (5 days ago)
dmi.bios.date: 05/17/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.10.0
dmi.board.name: 065C71
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.10.0:bd05/17/2019:svnDellInc.:pnInspiron157000Gaming:pvr:rvnDellInc.:rn065C71:rvrX02:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15 7000 Gaming
dmi.product.sku: 0798
dmi.sys.vendor: Dell Inc.

Revision history for this message
Zingam (registrirayme) wrote :
affects: ubuntu → alsa-driver (Ubuntu)
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