[MS-7B38, Nvidia GPU 51 HDMI/DP, Digital Out, HDMI] fails after a while

Bug #1872176 reported by Rohan Bansal
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu

Description: Ubuntu Focal Fossa (development branch)
Release: 20.04

When I'm using certain applications, mostly games, the sound starts breaking randomly.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-23.27-generic 5.4.29
Uname: Linux 5.4.0-23-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu26
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rohan 2393 F.... pulseaudio
 /dev/snd/pcmC0D7p: rohan 2393 F...m pulseaudio
 /dev/snd/controlC1: rohan 2393 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 11 14:17:58 2020
InstallationDate: Installed on 2018-04-19 (722 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: GK208 HDMI/DP Audio Controller - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_PulseAudioLog:
 Apr 11 14:04:57 rohan-work dbus-daemon[884]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.32' (uid=126 pid=1920 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined")
 Apr 11 14:04:58 rohan-work dbus-daemon[884]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by ':1.37' (uid=126 pid=1920 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined")
 Apr 11 14:05:05 rohan-work systemd[1913]: pulseaudio.service: Succeeded.
 Apr 11 14:05:15 rohan-work systemd[1913]: pulseaudio.socket: Succeeded.
Symptom_Type: Sound works for a while, then breaks
Title: [MS-7B38, Nvidia GPU 51 HDMI/DP, Digital Out, HDMI] fails after a while
UpgradeStatus: Upgraded to focal on 2020-04-02 (8 days ago)
dmi.bios.date: 12/02/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.GR
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: A320M PRO-VD PLUS (MS-7B38)
dmi.board.vendor: Micro-Star International Co., Ltd
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.GR:bd12/02/2019:svnMicro-StarInternationalCo.,Ltd:pnMS-7B38:pvr1.0:rvnMicro-StarInternationalCo.,Ltd:rnA320MPRO-VDPLUS(MS-7B38):rvr1.0:cvnMicro-StarInternationalCo.,Ltd:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7B38
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: Micro-Star International Co., Ltd

Revision history for this message
Rohan Bansal (alchez) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
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