[HDA-Intel - HDA Intel PCH, recording] Recording problem, internal mic and headset mic not listed

[Arnaud Tardif]

Hi, my dell laptop inspiron 15 5590 not working properly, internal mic is not listed in inputs and headset mic neither. I tested headset mic on other devices and it works fine. Also when I plug headset in in/out jack, ubuntu doesn't ask for connection type (headset, headset mic, mic) it use it only as simple headset.

I tried some configuration in alsa and HDAJackRetask but none works. Same for kernels, 4.15.x, 5.0.x (oem), 5.3.x none works.

I didn't test mics under windows because I can't for the moment.

If you need details, I'll be glad to copy/paste your commands in terminal.

Infos:
Ubuntu 19.10
kernel: 5.3.0-29-generic
alsa-base: 1.0.25+dfsg-0ubuntu5

Thanks!

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13
Uname: Linux 5.3.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: nonot 2648 F.... pulseaudio
 /dev/snd/pcmC1D0c: nonot 2648 F...m pulseaudio
 /dev/snd/controlC0: nonot 2648 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 30 23:34:18 2020
InstallationDate: Installed on 2020-01-07 (83 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_AlsaRecordingTestStderr: a r e c o r d : p c m _ r e a d : 2 1 4 9 : r e a d e r r o r : I n p u t / o u t p u t e r r o r
Symptom_Card: USB PnP Audio Device(EEPROM) - USB PnP Audio Device(EEPROM)
Symptom_Type: Only some of inputs are working
Title: [HDA-Intel - HDA Intel PCH, recording] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/14/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.1
dmi.board.name: 03P485
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd01/14/2020:svnDellInc.:pnInspiron5590:pvr:rvnDellInc.:rn03P485:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5590
dmi.product.sku: 0957
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-03-25T16:08:59.064986

[Arnaud Tardif (nonot)]

Do not care about USB device, I bought a USB mic for lockdown and it works via USB.