[System Product Name, Realtek Generic, Green Headphone Out, Front] fails after a while

Bug #1848070 reported by jul
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

After a while (after rebooting my computer), my sound output gets distorted. When listening to music containing voice, it sounds like voice is removed.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-31.33~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-31-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jul 2408 F.... pulseaudio
 /dev/snd/controlC1: jul 2408 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 14 18:37:11 2019
InstallationDate: Installed on 2019-04-04 (192 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Green Headphone Out, Front
Symptom_PulseAudioLog: oct. 14 16:04:20 narwhal dbus-daemon[720]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.32' (uid=121 pid=1456 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined")
Symptom_Type: Sound works for a while, then breaks
Title: [System Product Name, Realtek Generic, Green Headphone Out, Front] fails after a while
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/07/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1002
dmi.board.asset.tag: Default string
dmi.board.name: TUF Z390-PRO GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1002:bd11/07/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnTUFZ390-PROGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
modified.conffile..etc.modprobe.d.alsa-base.conf: [modified]
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-10-14T16:03:44.015994

Revision history for this message
jul (jujulj) wrote :
Revision history for this message
jul (jujulj) wrote :

Attaching my alsa-base.conf

Revision history for this message
Hui Wang (hui.wang) wrote :

could you please test with latest mainline kernel:

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc3/

Revision history for this message
Hui Wang (hui.wang) wrote :

If v5.4-rc3 doesn't work too, please upload a alsa-info.txt based on v5.4-rc3.

thx.

Revision history for this message
jul (jujulj) wrote :

It seems to work (running for 4 hours and no issue).

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